Supvr Field Operations-Dixon, IL

Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge?

Primary Purpose

Directs and is responsible for optimizing the practices, policies, procedures and programs to operate the electric distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Plans, directs, coordinates and supervises Area Operators, OESs or Distribution Testing employees. Implements Company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements.

Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

Plan, coordinate, and direct craft employees engaged in the execution of scheduled and emergent work activities, to assure the highest levels of customer services and maintenance crew utilization to achieve Exelon's safety, reliability and performance goals.

Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.

Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.

Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement

Work within departmental budgets. Plan resource coverage and execute work activities directed at achievement of business plans and business unit objectives.

Coordinate emergency response to restore continuity of service to customers.

Job Scope

Directs an average workforce of 12-15 craft employees. Employees include Overhead Electrician Specials or Area Operators. Performs safety audits, meetings, investigations, and employee reviews.

Directs the craft employees engaged in the execution of the preventative/corrective maintenance activities within assigned regional operating area. Provides input into the planning, implementation and execution of the Operations maintenance, reliability and testing programs. Responsible for implementing labor strategies involving employees covered under the Collective Bargaining Agreement.

Determines manpower and equipment requirements necessary for scheduled and emergent operating work to ensure maximum utilization of construction crews.

Actions have direct impact on reliability and customer satisfaction goals, the public, political, and regulatory opinion of the energy delivery operating companies.

Regular contact with, Operations Managers, Dispatching, Maintenance Managers & Supervisors (both Distribution and T&S), work week managers (both Distribution and T&S), planners (Operating and M&C), local union stewards, and other employees including community relations personnel, engineering, and energy services organizations. Other contacts include major industrial customers connected to ESS sites and various municipality organizations (fire, police etc).

Minimum Qualifications

• 4-7 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
• 2-3 years internal supervisory experience (e.g., ComEd PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
• Demonstrated leadership and communication skills in a high-performance culture.
• This position requires 24-hour on-call responsibility and varied work schedules as required by business needs.
• Minimum 2-year commitment in position required

Preferred Qualifications

• Bachelor's degree
• Extensive knowledge of the collective bargaining agreement and related procedures, policies and processes

Responsibilities

• Plan, coordinate, and direct craft employees engaged in the execution of scheduled and emergent work activities, to assure the highest levels of customer services and maintenance crew utilization to achieve Exelon's safety, reliability and performance goals.
• Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.
• Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.
• Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement
• Work within departmental budgets. Plan resource coverage and execute work activities directed at achievement of business plans and business unit objectives.
• Coordinate emergency response to restore continuity of service to customers.

Qualifications

• 4-7 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
• 2-3 years internal supervisory experience (e.g., ComEd PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
• Demonstrated leadership and communication skills in a high-performance culture.
• This position requires 24-hour on-call responsibility and varied work schedules as required by business needs.
• Minimum 2-year commitment in position required