Sr. Site Reliability Engineer, Enterprise Technology Services

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system.

Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! The people here at Apple don’t just build products - they craft the kind of wonder that’s revolutionized entire industries.

It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

At ETS Team, we take pride in developing groundbreaking, world-changing platforms and services. Our ETS applications play a crucial role in supporting the Apple ecosystem by offering identity management, factory and device support, infrastructure support, platform support, and collaboration tools. Whether you're logging into Apple, making a purchase, or enabling Apple devices, our applications are there every step of the way, ensuring a flawless and secure experience.

Description

As Site Reliability and Operations Engineer (SRE), you’ll be part of the action—working closely with application teams to automate operations, optimize infrastructure, and solve issues in an exciting, fast-paced environment. You’ll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.

Responsibilities

• THIS ROLE IS DESIGNED FOR DRIVEN INDIVIDUALS WHO: Love learning new technologies and thrive in solving sophisticated challenges.
• Are independent, motivated, and excited to take on ambitious projects.
• Excel at collaborating with engineering teams and can stay calm under pressure.
• Have a passion for delivering quality, reliable solutions in a dynamic, high-energy workplace

Minimum Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field experience with (Java) or scripting (Python / Bash / LUA)
• Hands on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)
• Education: Bachelor’s or Master’s degree in Computer Science or a related field (equivalent practical experience)

Preferred Qualifications

• Hands on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)
• Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc..) and troubleshooting skills in large scale environments
• Source control management such as Git / Understanding of CI/CD, Release Engineering and DevOps
• Understanding of security standards, policies, and cryptography
• Experience with Incident / Problem management and RCA
• Strong Network, Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus
• Experience in webMethods development and administration
• Good solid understanding using Kubernetes concepts such as networking, Storage, Secrets, Deployments, Containers. AWS or GCP are preferred.
• Knowledge or experience in Governance and Compliance.
• Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLA & SLO & SLI, corresponding telemetry standards and practices, and product feedback.
• Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.