Patient Access Coordinator

Summary

Job Description:

BHMG Behavioral Health

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office.  Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements:

High school diploma or equivalent required.

Computer skills required.

Clerical experience in the medical office setting preferred.

Other education preferred.