Patient Access Coordinator

Summary

Monday - Friday 8:00 am - 4:30 pm Job Description:

BHMG Central Registration

Baptist Health Hamburg

Lexington, KY

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office.  Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.  These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient

payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.  Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

High school diploma or equivalent required.

Computer skills required.

Clerical experience in the medical office setting preferred.

Other education preferred.