Data Center Server Operations Site Lead

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $205000 - $285000 (USD) + 25% bonus target + equity + benefits

Learn more about

benefits at Google.

Responsibilities

• Oversee the day-to-day management of the site-level server operations team, ensuring all priorities are consistent with global company objectives.
• Implement and drive a robust safety culture at the site, advocating Environmental Health and Safety (EHS) initiatives to foster a secure, and collaborative environment.
• Hire, coach, and develop a high-performing team of managers and technicians. Actively lead succession planning and build a robust talent pipeline.
• Be accountable for localized metrics, including Key Performance Indicators (KPIs), Service-level agreement (SLAs), and Service Level Objectives (SLOs), while identifying opportunities for process optimization.
• Align and guide site partners—including Facilities (DCOps), Security, GSO-L, Construction (DCS) and NetOps—to ensure seamless operational coordination without direct reporting authority.

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
• 3 years of experience in site-level data center operational leadership.
• 3 years of experience in a people management, supervision, or team leadership role.
• Experience with different operating systems (e.g. Linux) and developing network architecture.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• 3 years of experience in managing and developing other people managers.
• Experience initiating and executing strategic initiatives in a global environment.
• Expertise in Linux operating systems and developing network architecture.
• Passion for operations, people management, and leadership.