Sr Analyst, Loyalty Operations

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose: Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills.

Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

Key Responsibilities: Lead Project Teams of Analysts and other associates

• Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
• Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
• Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
• Deliver presentations to teams and executive leaders and sponsors.
• Direct Manager/Direct Reports: Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
• No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
• Travel Requirements: Typically requires overnight travel less than 10% of the time.
• Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Minimum Qualifications: Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Preferred Qualifications: A Master's Degree is preferred.
• (5 years of work experience is preferred)
• Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• Preferred Education: No additional education
• Minimum Years of Work Experience: 3
• Preferred Years of Work Experience: No additional years of experience
• Minimum Leadership Experience: None
• Preferred Leadership Experience: None
• Certifications: None
• Competencies: Experience leading high performing teams
• Consulting management and/or project management.
• Strong quantitative skills such as statistics and data analysis
• Problem solving
• Strong Operations, Retail and/or field knowledge