Receptionist

Overview

Full-Time Receptionist/Admissions - Phoenix, Arizona

12 hour shifts weekdays and weekends available.

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs.  These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements.  We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”.  These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Phoenix Regional Rehabilitation Hospital (Phoenix, AZ)

Is a premier, 48-bed inpatient rehabilitation facility serving patients across the Phoenix metro area. The hospital offers comprehensive rehabilitation programs designed to restore mobility, strength, and independence following serious medical events. Equipped with advanced therapy technology and supported by a multidisciplinary team of rehabilitation specialists, the hospital delivers evidence-based, patient-centered care.

Its central Phoenix location provides accessibility to a diverse population while contributing to the region’s rapidly expanding healthcare ecosystem.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Qualifications

• Required Skills: One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.
• Admissions/insurance experience.
• Additional Qualifications/Skills: Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

• Receptionist serves as the first point of contact for patients, families, visitors, referral sources, and hospital staff. This position plays a vital role in creating a welcoming environment while supporting the admissions process, telecommunications, insurance verification, and other administrative functions to ensure excellent patient service.
• Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages).  Integrates the hospital’s mission and “Guiding Principles” into daily practice.

Responsibilities

• Receptionist serves as the first point of contact for patients, families, visitors, referral sources, and hospital staff. This position plays a vital role in creating a welcoming environment while supporting the admissions process, telecommunications, insurance verification, and other administrative functions to ensure excellent patient service.
• Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages).  Integrates the hospital’s mission and “Guiding Principles” into daily practice.

Qualifications

• Required Skills: One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.
• Admissions/insurance experience.
• Additional Qualifications/Skills: Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.