Quality Engineer

Company Name:

ASTEMO AMERICAS, INC.

Job Family:

Quality Management

Job Description:

Manufacturing Quality Support

Monitor quality performance metrics and identify trends impacting product quality.

Support production teams in resolving daily quality concerns.

Lead containment activities for product and process nonconformances.

Drive reductions in scrap, rework, customer returns, and warranty concerns.

Participate in production floor problem-solving activities.

Verify adherence to established manufacturing and quality standards.

Monitor, analyze, and drive improvement of plant quality KPIs including PPM, COPQ, scrap, first-pass yield, customer complaints, warranty performance, and audit results while supporting achievement of plant quality objectives.

Corrective Action & Problem Solving

Lead root cause investigations utilizing structured problem-solving methodologies.

Facilitate 8D, 5 Why, and other corrective action processes.

Coordinate implementation and verification of corrective actions.

Track corrective action effectiveness and sustainability.

Ensure customer and internal corrective actions are completed on time.

Customer Quality

Act as the primary quality contact for assigned customers and product lines.

Investigate customer complaints, coordinate containment and customer protection activities, develop corrective actions and 8D responses, and ensure timely closure of customer concerns.

Support customer audits, visits, and quality reviews.

Monitor customer quality metrics and scorecards.

Continuous Improvement

Drive quality improvement initiatives utilizing SPC, data analysis, Lean Manufacturing principles, and structured problem-solving methodologies to reduce quality losses and improve operational performance.

Promote a culture of prevention and continuous improvement.

Audits and Compliance

Conduct layered process audits and product audits.

Support internal, customer, and third-party quality audits.

• Ensure compliance with: IATF 16949
• Customer Specific Requirements
• Corporate Quality Standards

Participate in corrective action activities resulting from audit findings.

Quality Systems Support

Maintain quality documentation, inspection standards, control plans, and quality system processes to ensure compliance with internal and customer requirements.

Assist in implementation of quality system improvements.

Ensure quality records are retained and maintained according to requirements.

Measurement Systems and Process Control

Support calibration and measurement system activities.

Conduct and review MSA studies.

Analyze process capability data.

Support implementation and maintenance of SPC programs.

Validate effectiveness of process controls.

Cross-Functional Support

Collaborate with Operations, Engineering, Maintenance, Materials, and Production teams to resolve quality issues.

Provide quality-related training and coaching when required.

Participate in plant quality reviews and management meetings.

Support major customer concerns and quality escalations.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• 5+ years of manufacturing quality experience; automotive preferred.
• Experience with customer issue resolution, corrective actions, audits, and quality systems.
• Working knowledge of IATF 16949, AIAG Core Tools, GD&T, SPC, MSA, and problem-solving methodologies.
• Strong communication, leadership, teamwork, and analytical skills.
• Equal Opportunity Employer (EOE) – Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
• At Astemo, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
• If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.