Global Expenses Specialist

As ClickHouse scales, we're building the technology and operating foundation Finance needs to continue to enable our rapid growth. As part of that work, we're standing up a dedicated Travel & Expense (T&E) function and are looking for a Senior Expense Specialist responsible for maturing the current processes and day-to-day operational excellence.

What You'll Do:

• Audit, Compliance & Risk
• Own expense audit end-to-end
• Build and maintain the SOX-ready control environment for T&E, including documentation, testing support, and sign-off readiness.
• Track and reduce policy non-compliance, turning an untracked risk into a measured, managed one.
• Global Policy & Program Ownership
• Enforce one global, regionally compliant T&E policy — including EOR employees — to reduce local tax and audit exposure.
• Centrally administer and optimize the ClickHouse Expense tool, Corporate Card program and system integrations to the HRIS and ERP systems.
• Reimbursement & Employee Experience
• Cut international reimbursement cycle time from ~30 days to ~7 through automated routing and clear SLAs.
• Reduce the time employees spend per claim through better tooling, clearer policy, and self-service support.
• Be the primary point of contact for T&E questions, escalations, and edge cases — approval flow issues, policy setup, and offboarding coordination with the People team
• Reporting, Enablement & Change Management
• Build spend dashboards, KPI tracking, and executive reporting where none exists today.
• Deliver role-based training and a global T&E champion network, and lead structured change management (ADKAR or similar) to drive adoption of new policy and tools.
• Partner with Accounting to complete the handoff of remaining T&E responsibilities.

What You Bring Along:

• 4+ years of experience in travel & expense, accounts payable, or finance operations, ideally at a high-growth or Cloud software company with a distributed, multi-entity employee base.
• Hands-on ownership of Expensify, Ramp (or a comparable card/expense platform), and NetSuite integrations — you know what breaks in these systems and how to fix it at the root, not just route the ticket.
• Working knowledge of SOX controls and audit readiness for expense and card programs; experience building or maintaining automated fraud detection a plus.
• Comfort designing policy for a global, multi-entity, multi-employment-type workforce (FTE and EOR, including platforms like Deel), and translating that policy into system configuration.
• A track record of building reporting and KPI visibility from scratch — you don't wait for a dashboard to be handed to you, you build it.
• Experience running training and change management for a process or tool rollout (ADKAR or similar frameworks a plus).
• Ownership mentality: you see a broken process and fix the root cause, not just the ticket in front of you.
• Independence: you troubleshoot issues, ask clarifying questions, and propose solutions rather than escalating every ambiguity.
• Curiosity: you ask why a process exists before you automate it, and you're a lifelong learner when it comes to new systems.
• Follow-through: you see initiatives through to full adoption, not just launch.