Obstetric Overnight Triage RN

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

Role Description

SHIFT SCHEDULE:  This position involves working three 12-hour overnight shifts per week (9:00 PM to 9:00 AM EST). Over a six-week period, you would work six weekend shifts total, which averages to about one weekend shift per week, though the exact schedule may vary. Additionally, there is a rotating holiday commitment, alternating between summer and winter holidays.

Your North Star

: Provide and facilitate amazing patient-centered clinical care to our patients.

Reporting to the Head of Nursing Programs, your key responsibilities will include:

• Ongoing clinical and psychosocial assessment of new patients, providing reassurance and building rapport
• Identifying and addressing barriers to care that have been identified by patients and/or the care team.
• Reducing care gaps (missed appointments, medication management, etc.) by frequent and personalized engagements with patient
• Assessing the need for and educating patients on the equipment they will use to monitor their health remotely
• Timely response to abnormal diagnostic results (labs, radiology, etc.)
• Assessment of urgent concerns and proactively triaging patients to support appropriate utilization of emergency services
• Timely documentation of all care/interactions and escalating to appropriate multidisciplinary teams, as needed
• Supporting the development of programs and product by providing user feedback
• Who you are
• Registered Nurse, with a minimum
• BSN, residing in a compact state, and possessing a current, active, unencumbered compact RN license with multi-state privileges
• Have 4+ years experience in a hospital and/or healthcare practice, serving maternal-child health populations (minimum 3 years in labor and delivery)
• Flexible and agile thinker who embraces change
• Are internet-connected, able to work remotely via video, phone and text
• Willing to travel occasionally (infrequent)
• Willing to work nights, weekends and holidays
• Understand the prevalence of birth inequity and role that structural racism plays in maternal morbidity and mortality
• Experience providing care in Spanish
• Professionally engaged

Ability to commit to the working hours: Three 12-hour overnight shifts per week (9:00 PM to 9:00 AM EST). Over a six-week period, you would work six weekend shifts total, which averages to about one weekend shift per week, though the exact schedule may vary. Additionally, there is a rotating holiday commitment, alternating between summer and winter holidays.

Bonus points if you have any of the following

Experience working with perinatal patients who have had complicated pregnancy-related conditions such as diabetes, hypertension, perinatal loss, etc.

Experience providing virtual care

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.