VP, Global Accounts

Title:

VP, Global Accounts

Job Description:

Job Overview

The Vice President of Global Accounts will be responsible for managing national and global account relationships focusing on developing National Account Directors and Managers and their strategies for operational excellence and top line growth with specific customer groups, developing maximum potential volume from all markets for the organization's services, increasing services, and improving budget performance through higher level negotiating strategies.

The VP will create demand for SBM services by identifying, tracking, and measuring customer business value. The role will concentrate efforts on National /Global companies with multiple locations.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Meet with key clients, and maintain relationships with existing clients
• Negotiate and provide expertise in closing deals and initiating strong relationships with new clients
• Interact with Key National/Global Customers and Consultant groups with focus on the value of partnering with SBM
• Provide leadership, direction and support in operation management client communication including but not limited to successful Business Reviews with clients
• Support development of strategic initiatives such as GMP, Janitorial, Landscaping, MAC and multiple soft service programs on a company-wide level
• Provide leadership in regular communications with key leadership team to keep apprised the status, development, success, and overall growth of SBM’s core business

Periodically visit key markets to investigate operations and local conditions while promoting and exemplifying core SBM priorities including safety, appropriate use of technology, growth, and employee / client satisfaction

• Mentor and develop National Account Directors and Mangers to maximize/improve their relationships with key customers
• Monitor competitive services and marketing activities
• Establish and maintain relationships with industry influencers and key community and strategic partners
• Work with corporate departments to support initiatives and strategies associated with key metrics

Create an innovative approach to grow new business opportunities and collaborates with the Business Development Director, sales and marketing as key contributors, maintaining positive internal relationships

• Establish strategic designs, communications for overall company growth and success
• Analyze sales information from CRM to formulate strategic growth plans and communicates to Chief Operations Officer
• Position requires travel

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/ or Experience:  Bachelor's degree from a four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:  May be required to have a valid driver’s license.

Knowledge, Skills, and Abilities:

• To perform this job successfully, an individual should have knowledge of Human Resource systems, Spreadsheet software and Word Processing software
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.