Patient Service Agent - Primary Care Call Center

Find your calling at Mercy!

Position Details:

*This is a hybrid remote position. The person hired for this role will be required to completed at least 90 days of full-time, in-person training before remote work becomes available, and will have occasional onsite responsibilities after the training period. Must live in the state of Oklahoma.*

Minimum Required Qualifications

Education: High School Diploma or Equivalent

Licensure:

Experience: Customer Service experience

Certification/Registration:

Other Skills and Knowledge: Basic computer skills, Data Entry

Preferred Qualifications

Education:

Licensure:

Experience:

Certification/Registration:

Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.