Sr. Technical Program Manager, Quality Technology Services

Amazon Robotics is seeking an innovative, and customer-obsessed Senior Technical Program Manager to own the delivery of multiple organizational goals in the supply chain, integrations, and productivity applications space.

The Technical Program Manager (TPM), is responsible for defining the program (mission, vision, tenets), setting objectives, analyzing data, and driving improvements that are quantified with metrics. The TPM understands the systems in native web application development, analytics and integrations with core systems, its limitations, scaling factors, boundary conditions, and reasons behind architectural decisions.

The TPM will drive innovation and automation on interconnected Supply Chain processes and systems while owning the engagement with stakeholders ranging from Principal-level leaders, subject matter experts, development and engineering teams, and product managers.

Key job responsibilities

Scope and manage complex technology initiatives, delivering critical solutions, significant improvements or deprecating systems no longer needed across multiple teams and organizations.

Ensure the program meets challenging business goals and/or shows measurable improvements in efficiency or experience for customers, employees/engineers, or business area.

Responsible for adding refining, and removing procedures by applying project management best practices to increase the productivity and effectiveness of the teams you work with.

Proven understanding of software architecture

Influence team technical priorities and business strategy through data-driven contributions

Make a case for project priorities, resource allocation to achieve a desired business outcome, resolve an architecture deficiency, or unblock delivery.

Proven business communication skills to a wide range of audiences including Directors and VPs.

Participating in the hiring process as well as mentoring others.

A day in the life

• Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
• 1. Medical, Dental, and Vision Coverage
• 2. Maternity and Parental Leave Options
• 3. Paid Time Off (PTO)
• 4. 401(k) Plan
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
• Basic Qualifications
• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Equal Opportunity
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• USA, MA, N.Reading - 148,700.00 - 201,200.00 USD annually
• USA, TX, Austin - 148,700.00 - 201,200.00 USD annually
• USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually