HR Generalist - Human Resources

Overview

The HR Generalist serves as a key member of the Human Resources team and supports the delivery of efficient, high-quality HR services that align with organizational goals, regulatory requirements, and Otterbein’s mission:

“Inspired by faith, we strive to enrich individual life journeys for all.”

Serves as the primary point of contact for onboarding coordination, ensuring new hires are properly entered, processed, and set up across all HR systems, while providing comprehensive HR administrative support. The HR Generalist is a key member of the Human Resources team also responsible for supporting key areas of the partner and candidate experience, including but not limited to recognition, internal communication, events/activities, and partner surveys.

Primary Duties and Responsibilities

Onboarding Coordination

Serves as the primary point of contact for recruitment coordination.

Coordinates pre-employment requirements including background checks, drug screenings, TB testing, physicals, and other onboarding compliance requirements

Maintains applicant tracking system and ensures accurate documentation of recruitment activity

Coordinates and supports new partner orientation, including materials preparation, logistics, and facilitation of classes.

• Provides orientation for specific populations (e.g., minor partners, students)
• HR Administrative Support
• Maintains required logs, reports, and documentation to support compliance with state and federal regulations
• Assists with maintaining accurate and compliant employee files and documentation in accordance with regulatory requirements
• Provides administrative support to HR team members and assists with special projects as assigned
• Systems & Partner Support
• Sets up and maintains new hire access across required systems (e.g., HRIS, scheduling, learning platforms) and assists partners with system access and navigation
• Serves as a resource for basic systems & apps troubleshooting and user support
• Community Outreach & Recruitment Support
• Participates in career fairs and community outreach efforts to promote Otterbein as an employer of choice
• Builds and maintains relationships with schools, job coaches, and community organizations
• Supports recruitment initiatives and pipeline development activities
• Team & Operational Support
• Provides back-up support to other HR team members as needed
• Assists with coordination of HR-related events and initiatives
• Performs other duties as assigned
• Experience & Qualifications
• Bachelors Degree in HR or related field or 5+ years of relevant, HR experience
• Minimum of 2 year of Human Resource experience
• Strong customer service and organizational skills
• Knowledge of HR practices and employment regulations preferred
• Proficient in Microsoft Office, including Excel
• Ability to handle confidential and sensitive information
• Skills & Characteristics
• Strong attention to detail and follow-through
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Strong organizational and coordination skills
• Demonstrates professionalism, discretion, and sound judgment
• Collaborative team player with a customer-service mindset