Practice Manager

Practice Manager – Jackson, TN

Full-Time | Multi-Center Oversight | Healthcare Leadership

Lead with Purpose. Deliver with Compassion.

Are you a skilled healthcare leader ready to make a meaningful impact in a growing, patient-first organization?

IVX Health is seeking a dynamic Practice Manager to oversee our infusion centers in the West Tennessee market - specifically in Jackson, TN. T he Practice Manager will lead both clinical and administrative teams across multiple sites, driving operational excellence and ensuring a consistently exceptional patient experience.

What You’ll Do

• Lead Multi-Center Operations
• Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations.
• Manage and Coach High-Performing Teams
• Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development.
• Ensure Operational Excellence at the Front Desk
• Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff.
• Partner to Drive Revenue and Quality Outcomes
• Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care.
• Support P&L Execution
• Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals.
• Strengthen Community and Vendor Relationships
• Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners.
• Champion a Culture of Accountability and Growth
• Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership.
• Drive Growth in Patient Volume
• Strategize alongside Business Development Managers to support referral relationships and market expansion efforts.

What We’re Looking For

• 3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
• Proven success managing both clinical and administrative teams
• Experience in healthcare front desk operations, patient access, or revenue cycle preferred
• Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
• Excellent communication skills, with the ability to build trust across diverse teams
• Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
• High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
• Bachelor’s degree in healthcare administration, business, nursing, or related field preferred
• Why You’ll Love IVX Health
• Mission-Driven Work
• – Join a company that’s reshaping the infusion experience for patients nationwide.
• Dynamic Leadership Role
• – Influence both patient care and operational success across a growing market.
• Supportive Culture
• – Be part of a passionate, performance-driven team that leads with kindness and integrity.
• Room to Grow
• – Enjoy professional development, tuition reimbursement, and real opportunities to advance your career.

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission:

To improve the lives of those we care for by redefining the care experience.

Vision:

To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.

Values:

Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.