Business Analyst

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.

Senior IT Project Manager – Strategic Portfolio Management

Itero Group is seeking an experienced

Senior IT Project Manager to support the expansion and adoption of an enterprise Project Portfolio Management (PPM) platform. This role will focus on enhancing portfolio, program, and Agile management capabilities while helping project management teams adopt new tools, processes, and best practices.

The ideal candidate brings strong hands-on IT project management experience, advanced project scheduling skills, and a solid understanding of PPM processes. Success in this position requires someone who can work across technical and business teams, support system enhancements, and drive adoption through training, collaboration, and continuous improvement.

What You'll Do

• Drive PPM adoption: Help project managers effectively use enterprise project planning and scheduling capabilities through demonstrations, office hours, and individualized support.
• Support process improvements: Assist with implementing and rolling out project change request workflows and other PPM process enhancements.
• Expand platform capabilities: Apply knowledge of portfolio, program, and Agile management practices to help define and implement additional functionality within the enterprise PPM platform.
• Partner with technical teams: Collaborate with development teams throughout the software development lifecycle (SDLC), including requirements gathering, configuration, testing, and deployment.
• Lead pilot programs and rollouts: Support initial implementations of new PPM capabilities and help expand successful processes across the organization.
• Develop training resources: Create and deliver role-specific training, user guides, knowledge base articles, and practical tips to support ongoing system adoption.
• Support governance activities: Participate in governance processes to evaluate, prioritize, and implement platform enhancements.
• Collaborate across teams: Work closely with project managers, decentralized PMOs, technical teams, and business stakeholders to ensure consistent adoption of PPM practices.

What You'll Bring

• 7+ years of IT project management experience serving directly in a Project Manager role, with responsibility for managing projects from initiation through delivery.
• 3+ years of experience in program management, portfolio management, or Agile project management.
• Strong proficiency in project planning and scheduling using
• Microsoft Project or a comparable enterprise PPM platform.
• Experience supporting software testing, developing training materials, and creating user documentation.
• Understanding of project portfolio management processes, workflows, governance, and reporting.
• Experience collaborating with technical teams throughout the SDLC.
• Working knowledge of Microsoft Visio and Microsoft Office applications.
• Strong communication, organizational, problem-solving, and stakeholder management skills.
• Ability to work independently while partnering with multiple teams to drive process improvements and system adoption.
• Nice to Have
• PMP, PgMP, PfMP, Scrum, or SAFe certification.
• Experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience implementing or enhancing enterprise PPM platforms.
• Experience supporting enterprise-wide technology rollouts, user adoption, and change management.
• If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!