Intelligence Analyst

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst will monitor the global threat landscape, assess emerging risks, respond to requests for information, support investigations and incident response, and deliver timely intelligence to client stakeholders.

Working closely with Senior Analysts, the Analyst will conduct daily open-source monitoring and analysis while supporting the client’s broader intelligence and crisis response requirements. The role provides an opportunity to develop intelligence tradecraft in a fast-paced environment where real-world events can directly affect the client’s operations, people, and reputation.

Monitor global events, online threats, and emerging risks using all-source intelligence, including alert feeds, traditional and social media, and in-house sources, to assess potential impact on the client’s users, platform, people, and reputation.

Triage and escalate potential incidents to relevant stakeholders according to the intelligence team’s severity framework and escalation protocols.

Support Trust & Safety in monitoring and responding to issues on or involving the platform.

Respond to requests for information from Trust & Safety and cross-functional partners with timely, well-sourced products, including data and visualizations where useful.

Support incident response by collecting information, maintaining situational awareness, and drafting updates under the direction of incident leads.

Conduct all-source investigations into people and events, including identity attribution, to identify risk indicators and establish timelines, following the intelligence team’s operational security standards.

Support time-sensitive official requests with accuracy, compliance, and timely delivery.

Contribute to recurring intelligence products and maintain accurate records in the intelligence team’s case management system.

Participate in training, exercises, and drills that rehearse incident response SOPs.

Other duties as assigned.

Requirements

• Approximately 1–3 years of experience in intelligence analysis, investigations, research, trust & safety, or a related field.
• Working knowledge of OSINT methods and tools, and awareness of operational security practices.
• Excellent research skills: able to rapidly digest, evaluate, and synthesize large volumes of information from diverse sources with strong attention to detail.
• Clear, concise writing, including the ability to distinguish what is known, assessed, and unknown.
• Interest in or exposure to online harms, extremism, or geopolitical risk.
• Sound judgment when handling sensitive or disturbing content.
• Strong initiative and ownership of tasks with minimal guidance.
• Fluency in written and verbal English.
• Bachelor's degree in a relevant field, or equivalent professional experience.
• Ability to work across time zones and participate in shift or incident coverage.
• Experience monitoring fringe or high-risk online communities.
• Familiarity with online gaming and online community culture.
• Experience with case management or investigative platforms, and with data visualization.\
• Regional expertise or foreign language skills relevant to Client's global user base.