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Source: Yale University careers · View original posting
From Yale University's posting. “We” and “our” refer to the employer.
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
Reporting to the Assistant Director of Education Administration, this role supports the Department of Surgery Education Office by supporting the day-to day operations and supervising select Education Office staff. The Administrative Manager leads department-wide projects across the Education and Inclusive Excellence missions and partners closely with physician leaders to advance key programs and initiatives.
Supervises daily staff operations, including performance management, evaluations, workforce planning, recruitment, onboarding, time and attendance, training, and mentoring.
Establishes and implements operational goals, objectives, practices, procedures, workflows, and processes.
Leads the execution and ongoing implementation of education programs and initiatives in collaboration with the Assistant Director of Education, Vice Chairs, and other physician leaders.
Manages key initiatives, including the Advanced Surgical Anatomy Elective, Collaborative Excellence Residency Candidate Webinar, and Visiting Student Scholarship to Enhance Access to Health Care Careers Program.
Oversee performance metrics and data reporting for the Education Office, including residency application data and other training program key performance indicators.
Manages stakeholder expectations and identifies, escalates, and helps resolve issues and risks.
Develops communication systems that support effective information sharing among the Education Office, leadership and trainees.
Ensures compliance with standard policies and procedures.
Escalates administrative and operational issues or concerns to the Assistant Director, Education Administration.
Provides coverage for Assistant Director, Education Office responsibilities as needed.
Performs other duties as assigned.
Required Skills and Abilities
1. Demonstrated experience as leader/supervisor able to manage daily team operations and foster strong commitment and performance in a fast-paced environment.
2. Ability to prioritize and complete projects with strong attention to detail, minimal supervision, and within established deadlines.
3. Strong organizational, planning, decision-making, and problem-solving skills, including the ability to define issues, evaluate options, develop action plans, and assess outcomes. Decisive, hands-on team player.
4. Ability to manage time and resources, monitor progress, adjust priorities, and respond proactively to changing business needs. Proven experience managing budgets and reviewing expenses.
5. Excellent written and verbal communication skills, with the ability to adapt messaging and negotiate effectively with individuals at all levels of the university.
Preferred Skills and Abilities
1. Proven experience with residency, fellowship, or other training programs.
Principal Responsibilities
1. Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals. 2. Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices. 3. Designs and implements quality control metrics to identify areas of risk.
Analyzes, recommends, and implements strategic solutions to minimize risk. 4. Develops a variety of complex report and other written materials. 5. Provides guidance to and collaboration with internal and external partners as necessary. 6. Develops, oversees and monitors budgets. 7. Develops and maintains specialized training. 8. Performs other duties as assigned.
Required Education and Experience
Bachelor’s Degree in related field and three years of related experience or an equivalent combination of education and experience.
Job Posting Date
10/27/2026
Job Category
Professional
Bargaining Unit
NON
Compensation
Administration & Operations
Supervisor; Senior Associate (23)
$65,000.00 - $101,000.00
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