Clinical Operations Administrative Manager

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Administrative Manager

Job Summary:

The Department of Pediatrics is seeking an Administrative Manager to support the evolving needs and priorities of the clinical enterprise and supporting operations within the department and sub-specialty divisions. This position will take direction from the Associate Department Administrator of Clinical Operations and will work closely with departmental and UW Health leadership in clinical operations, regional development, coding and revenue areas, and enterprise analytics.

Work will include management and execution of strategic projects/priority work, alignment of communication and planning efforts, development of reporting and operational data infrastructure to support workforce evaluation, and overall efficiency and optimization of clinical operations work in the department and specific divisions.

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Candidates who demonstrate the following knowledge, skills, and abilities will be given first consideration.

• Advanced proficiency with Microsoft Excel and other database/reporting systems
• Ability to communicate clearly, effectively, and respectively in partnering with others to successfully move work forward
• Ability to work independently and exercise increasingly independent judgement and resources in analyzing and understanding work and solving problems
• Skill in analyzing information and evaluating results to choose the best solution and solve problems
• Strong skills in developing goals, organizing, prioritizing, and communicating in order to to manage multiple tasks/priorities
• Past experience in managing programs and/or leadership roles that required autonomy and decision making

Key Job Responsibilities:

May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees

May assist in the development and monitoring of the unit or program budget and approve unit expenditures

Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures

Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors

Lead development and maintenance of systems, reporting and dashboards to support clinical productivity and operational needs in collaboration with department, school, institutional colleagues

Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications

Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies

Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement

Department:

School of Medicine and Public Health, Department of Pediatrics, Pediatric Clinical Operations

The Department of Pediatrics at the University of Wisconsin School of Medicine and Public Health is a vibrant academic department comprising more than 230 faculty members in 16 subspecialty divisions. The department promotes and enhances the health of children through outstanding clinical care, exemplary education of pediatric trainees, performance of cutting-edge research, and vigorous advocacy.

Our faculty and research staff enjoy a robust infrastructure of services as well as the opportunity to contribute to our world-class research portfolio – since 2015 the department has ranked among the Top 20 pediatrics departments receiving NIH funding, according to Blue Ridge Institute for Medical Research. To provide remarkable health care for everyone in our community, we are committed to fostering a diverse, equitable, and inclusive environment in all aspects of our work.

To learn more about the department's work and accomplishments, please visit: https://www.pediatrics.wisc.edu/ .

Required Qualifications:

• Minimum 2 years of management experience in operational roles with increasing responsibility and authority
• Direct experience in a clinical operations environment
• Proficiency/advanced skills in Microsoft Excel, Word, Outlook, PowerPoint
• Project management certification and/or demonstrated experience leading projects

Preferred Qualifications:

• Minimum 1 year of experience in an administrative leadership role
• Experience in UW Health Qlik View, Qlik Sense, and Health Link reporting
• Education: Bachelor’s Degree preferred; focus in business, management or related field preferred
• How to Apply: For the best experience completing your application, we recommend using Chrome or Firefox as your web browser.
• To apply for this position, select either “I am a current employee” or “I am not a current employee” under Apply Now. You will then be prompted to upload your application materials.  Important: The application has only one attachment field. Upload the following documents in that field, either as a single combined file or as multiple files in the same upload area.
• Cover letter required
• Resume
• Your cover letter should address how your training and experience aligns with the required and preferred qualifications listed above. Application reviewers will rely on these written materials to determine which applicants move forward in the process. References will be requested from final candidates. All applicants will be notified once the search concludes and a candidate is selected.
• University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work.
• The department will not be able to support a request for a J-1 waiver. If you choose to pursue a waiver and apply for our position, neither the UW nor UWMF will reimburse you for your legal or waiver fees.
• Contact Information: Hope Jende , hope.jende@wisc.edu , 608-262-0149
• Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
• Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
• The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
• The University of Wisconsin-Madison is an Equal Opportunity Employer.
• Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website .
• To request a disability or pregnancy-related accommodation  for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)  in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
• Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
• The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
• The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .