Field Service Engineer - Florida Panhandle

Position Overview:

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities:

• •Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• •Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• •Coordinates with technical support to resolve maintenance or operational issues.
• •Assists in developing Methods of Procedures (MOPs).
• •Reports to a supervisor for any unusual issues or developments.
• •Trains periodically at company headquarters on testing equipment and rebuilding systems.
• •Completes Field Service Reports promptly and provides proactive recommendations to clients.
• •Candidate will be based from home.

Qualifications:

• •Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• •Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• •Proficient with hand tools and test equipment for maintenance and repairs.
• •Strong verbal, written communication, and customer service skills.
• •Ability to work independently with resourcefulness and initiative.
• •Knowledge of equipment manufacturers’ specifications.
• •Physically capable of bending and lifting up to 100 lbs as required.
• •Willingness to work nights, weekends, and be on-call when needed.
• •Basic knowledge of computer hardware and software.
• •Prior experience with third-party UPS service providers is a plus.
• •OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• •A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• •Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• •Must have a clean driving record.
• •Primarily regional travel within the Panhandle area; occasional national travel may be required (not including emergencies).
• Why Join EOLA Power?
• Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years. In our most recent Great Place To Work® employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.
• EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.
• Location Preference: Candidate is preferred to live in Tallahassee, FL or Pensacola, FL