Campus Assistant- Miami

About the Opportunity

Campus Assistant – Miami

Part-Time Temporary (5 -15 Hrs/Wk)

Northeastern University–Miami is seeking an energetic, organized professional for the Campus Assistant position (part-time temporary). The Campus Assistant will be responsible for staffing the campus during the day and/or assisting with evening and weekend class meetings, study hours, and special events.

Primary duties include, greeting guests and students providing general university information, ensuring instructor’s needs are met to begin class, troubleshooting technology issues, managing room setup for classes, ensuring cleanliness and order of Kitchenette area, and assisting students with their requests. The Campus Assistant will also be assigned administrative or other projects as needed.

Associate’s degree required, Bachelor's degree preferred along with 2 years of professional office experience (administrative or customer support), preferably in higher education. The successful candidate will have outstanding customer service and problem-solving skills. Strong organizational and communication skills, both verbal and written, are critical to this role. Must be extremely detail-oriented and able to prioritize work to meet campus and client expectations.

Must have the ability to make sound decisions and judgments to best serve clients’ needs and meet campus goals. Proficiency in Word, Excel, and other Microsoft Office Suite necessary, as well as familiarity with using audio/video equipment and other technology.

Hours

·        Morning and Evening hours during the semester as needed.

·        Some weekends.

·        Schedule is dependent on term and campus activities.

Key Responsibilities

• ·        Greet and assist students, faculty, and guests Field questions from student, faculty, and guests, ensuring
• ·        appropriate resolution Provide technical support and other customer service for students and faculty
• ·        Security and Maintenance of Campus
• ·        Respond to and document evening maintenance requests Ensure campus areas used are clean and ready to begin the next working day before leaving; inform custodial staff of any special needs Stock supplies in classroom, kitchen/lounge, etc. Assume primary responsibility for the application of the Miami campus’ emergency procedures; coordinate with faculty and building security in cases of inclement weather or emergencies
• ·        Conduct complete check of campus before departure; ensure all equipment and lights are powered down and secure doors
• ·        Event Support
• ·        Support student services events as needed Assist with student orientations
• Other
• Special Projects (i.e. website audits, update databases, inventories, web research)
• Position Type
• Temporary
• Additional Information
• Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
• Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
• All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
• This job is for a current or anticipated job vacancy.
• Pay Rate: $18/hour