Customer Service Representative II - Historical Interrupter

Pay Range:

$18.32/hr. - $22.90/hr.

Job Posting Closing on:

Friday, October 30, 2026

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Workdays & Hours:

Schedule Rotates every other week:

Week One: Sat, T, Th, F, 9 a.m. to 4 p.m.

Week Two: T, W, Th, F, 9 a.m. to 4 p.m.

Minimum Qualifications:

• High School diploma or GED certification
• Two years of responsible customer service experience

Preferred Qualifications:

• Previous museum store or other retail experience
• Cash handling experience
• Heavy public contact in educational and/or museum settings
• Demonstrated ability to multitask and pay attention to detail
• Working knowledge of 19th crafts/skills
• Bilingual English/Spanish
• The Log Cabin Village Interpreter II job responsibilities include: Responsibly performs all aspects of front-line museum store operations, including stocking, merchandising, cleaning, cash register/credit card sales, starting group tours, and answering phone calls
• Opens museum grounds/buildings on Saturdays and as needed
• Provides exceptional customer service to group tour and walk-in visitors and coworkers
• Utilizes effective teamwork to achieve goals
• Ensures assigned areas are clean and secure (sweeping, cleaning glass, locking doors)
• Make items to be sold in museum store
• Assists with special family events and classes
• Develops and teaches classes as time and interest allows
• Dressing in 19th style clothing
• Heavy public contact
• Year-round outdoor work in non-climate-controlled conditions
• May also require extensive movement around the 2.5-acre site
• Apply Now!
• Come be part of something special in Fort Worth.
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• WORKING CONDITIONS and PHYSICAL DEMANDS: Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions.
• Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work
• Conditions of Employment
• The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
• The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
• Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.