Texan Hub Coordinator

Job Title

Texan Hub Coordinator

Agency

Tarleton State University

Department

External Operations Campus Logistics & Support

Proposed Minimum Salary

Commensurate

Job Location

Fort Worth, Texas

Job Type

Staff

Job Description

Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of Texan Hub Coordinator in the Division of External Operations . As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond.

Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco , along with a robust online community that extends our reach even further.

At the heart of it all is Stephenville , where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere.

No matter where you're located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond.

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Important Immigration Information:

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Tarleton State University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Tarleton State University subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

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The Texan Hub Coordinator provides pre-advising support for new and current students by scheduling appointments, ensuring students have the necessary transcripts/forms, and assisting with communication and follow-up correspondence. Provides advanced administrative support and assistance for departments located in the Texan Hub Suite at Tarleton State Fort Worth, including Advising, Financial Aid, Registrar, Career & Professional Success, and others who provide student services.

Exercises initiative and judgment in supporting administrators and staff with general administrative tasks and data reports, process improvement, and collaborative activities. Works cooperatively with other university personnel and guests when needed. Assists students, greets visitors, provides wayfinding, answers telephone, and routes mail as applicable. Performs specialized tasks requiring proficiency in the use of computer software and student data analysis platforms. Serves as a Campus Security Authority (CSA).

This position is on-site at the Tarleton State University Fort Worth campus. Work hours are Mon-Fri; 8 AM–5 PM or as work requirements or alternative scheduling indicate.

Essential Duties and Responsibilities:

Coordinates schedules and appointments for the Division of External Operations and Tarleton State Fort Worth Texan Hub personnel.

Creates programs and initiatives to increase awareness of the Texan Hub and student support services.

Provides procedural support for Tarleton State Fort Worth first-year, transfer, graduate, and prospective students.

Provides EAB Navigate and other Enterprise Management systems support for Tarleton State Fort Worth.

Conducts basic analysis of student data from EAB & Banner, creates and executes targeted messaging and outreach campaigns, and supports registration, retention, and completion efforts.

Organizes, plans, and hosts Graduation Fairs each semester in collaboration with multiple departments and campus partners.

Coordinates and manages graduation ticket distribution for Fort Worth campus graduates according to the guidelines provided for commencement ceremonies.

Provides pre-advising support by ensuring current and prospective students have necessary information such as transcripts and other forms prior to visits.

Greets campus visitors and provides Texan Hub support at Fort Worth, Tarrant County College, Texas A&M-Fort Worth, and Waco, including pop-up events and trainings as needed.

Answers routed campus telephone calls and email inquiries.

Provides coordination and support for External Operations events, programs, and other campus-wide initiatives.

Provides administrative support and assistance for departments located in the Texan Hub, including Advising, Financial Aid, Registrar, Career & Professional Success, and others who provide services to students on the Fort Worth campus and affiliated sites; Exercises initiative and judgment in supporting administrators and staff with general administrative tasks and activities; Schedules student appointments with respective departments.

Inventories office supplies for the Texan Hub and forwards needs list to appropriate individuals; Stocks and stores incoming supplies; Maintains a neat and orderly office environment.

Leads process improvements and resource creation, including guides and web content for students navigating systems like myGateway and DuckTrax.

Performs other departmental duties as assigned.

Minimum Qualifications

• Required Education and Experience: Bachelor's degree or equivalent combination of education and experience.
• Three years of related experience.
• Knowledge, Skills, and Abilities: Knowledge of general office practices and procedures.
• Demonstrated ability to communicate effectively, both orally and in writing. Strong interpersonal and organizational skills.
• Ability to work with sensitive information and maintain confidentiality.
• Ability to multitask and work cooperatively.
• Familiarity and proficiency with student data platforms such as EAB and Banner; ability to perform data extraction and basic analysis.
• Experience in event planning and collaborative projects across multiple campus locations.

Application Procedure:

During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

Employment applications must include:

• Completed online application
• Cover Letter / Letter of Interest addressing qualifications
• Curriculum Vitae or Resume
• At least 3 current professional references and their full contact information

Applications received by Tarleton State University must have all job application data entered.  Failure to provide all job application data could result in an invalid submission and a rejected application.  “See resume” is not an acceptable entry in the job application.  Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.