IT Asset Specialist

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION:

To Be the Advantage That Helps Our Customers Win.

OUR PURPOSE:

Creating packaging solutions for life’s essentials.

Job Requisition #:

035933 IT Asset Specialist (Open)

Job Description:

Responsibilities:

• ITAM Governance & Lifecycle Management Design, implement and maintain the end-to-end IT Asset Management (ITAM) practice, covering hardware, software and SaaS lifecycles from procurement to secure disposal.
• Formulate, document and enforce ITAM policies, standard operating procedures and compliance frameworks across the enterprise; ensure all IT equipment and software is tracked accordingly.
• Oversee asset onboarding, status and health tracking, and hardware refresh cycles; advise on when assets should be replaced, upgraded or retired.
• Manage sanitization and disposal processes in line with data security standards, ensuring assets containing sensitive data are handled securely and compliantly.
• License Compliance, SaaS & Cost Optimization (ROI) Monitor software license entitlements against actual usage (on-premise and SaaS) to identify under- and over-utilization and drive right-sizing and reclamation.
• Conduct regular software reconciliations to maintain continuous audit readiness and mitigate financial, legal and contractual risks.
• Partner with Procurement and Finance to support vendor contract renewals, hardware leasing management and true-up negotiations using consumption data
• Data Integrity, Platform Administration & Integration Act as primary owner and administrator of the enterprise ITAM platform (commissioning, configuration, system health and feature utilization), mapping business processes into the tool.
• Establish automated data integrations between the ITAM platform, discovery tools, identity providers (IdP/SSO) and the IT Service Management (ITSM/CMDB) ecosystem.
• Maintain accurate asset records and perform periodic audits and reconciliations; investigate data accuracy issues and implement corrective measures.
• Service Configuration Management & CMDB Optimization Build, own and govern the Configuration Management Database (CMDB) in HALO ITSM with Virima and Certero, ensuring an accurate model of IT services, Configuration Items (CIs) and their dependencies.
• Define and enforce CI relationships, taxonomy and data attributes to support ITSM practices (Incident, Problem, Change and Service Level Management).
• Implement automated discovery routines, data controls and health checks to maintain high-integrity CMDB baselines and eliminate orphaned CIs.
• Risk Mitigation, Reporting & Continuous Improvement Develop and deliver executive-level ITAM dashboards and reports on asset utilization, compliance with ITAM policies, compliance exposure and cost savings.
• Identify and anticipate operational and financial risks related to end-of-life (EOL) assets, unapproved software and compliance breaches, and propose proactive mitigation.
• Analyze business processes and related IT requirements, and translate them into functional requirements and process improvements for ITAM and ITSM.
• Drive stakeholder enablement through training and documentation on ITAM procedures, workflows and tools, continuously improving processes in line with ITSM best practices.

Qualifications:

• Bachelor's degree in Business, IT, Supply Chain Management or a related field, or equivalent experience.
• 5 years of proven experience in IT Asset Management, covering hardware, software and SaaS.
• Hands-on experience with software license compliance, reconciliation and vendor audits; knowledge of major publisher licensing models is a plus.
• Technical background with the ability to set up, configure and integrate systems; experience with Virima, Certero, HALO ITSM or similar ITAM/CMDB tooling is a must.
• Solid understanding of ITSM/ITIL practices and CMDB data modelling; ITIL 4/5 or ITAM certification (e.g. IAITAM CHAMP/CSAM) is a plus.
• Strong analytical mindset with the ability to dissect complex processes and translate them into actionable requirements, reports and dashboards.
• Excellent English communication skills, both written and verbal, to collaborate effectively with technical and non-technical stakeholders.
• Attention to detail and a dedication to producing high-quality data and documentation.
• Ability to manage multiple priorities and work effectively in a dynamic, global environment.
• At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.