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MEDINA, MN; 104799-MN-Medina
Source: Wells Fargo careers · View original posting
From Wells Fargo's posting. “We” and “our” refer to the employer.
Wells Fargo is seeking a Distribution Finance Relationship Associate as part of the Business Client Management team. Learn more about the career areas and lines of business at wellsfargojobs.com .
Serve as the customer service contact for portfolio of wholesale loan customers
Develop and maintain a professional relationship with assigned accounts
Ensures timely and accurate resolution of account issues such as: billing inquiries, credit line maintenance, order approvals, dealer inventory and payment website questions and field audit results.
Listen, gather and analyze dealer feedback to drive customer service improvements
Proactively manage accounts by ensuring each customer is in full compliance with their approved program via collection of amounts due and required credit file documentation.
Monitor accounts through the use of portfolio control sub system; review various reports to identify potential problem loans and initiate proactive resolution with Team Lead & Operations Manager.
Build a relationship with the customer as measured through Customer Surveys.
2+ years of Credit Portfolio Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Excellent written and verbal communication skills.
Ability to articulate thoughts and ideas.
Ability to make decisions under pressure
Proficient PC skills – Microsoft Word and Excel.
This position is not eligible for Visa sponsorship
This position offers a hybrid work schedule
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo. Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
Salary ranges for Medina, MN-$85,000.00 - $133,000.00 USD Annual
#commercialbank
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$85,000.00 - $133,000.00
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