Production & Event Operations Assistant

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and

content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Production & Event Operations Assistant provides part-time support for live performances and events at Tacoma City Theaters, including the Pantages Theater, Rialto Theater, and Theatre on the Square. Working primarily with Production and Events, this position assists with production administration, crew scheduling documentation, event preparation, and backstage operations, while also providing front-of-house and general event operations support as needed.

The ideal candidate is organized, dependable, adaptable, and comfortable working in a fast-paced live-event environment. Hours vary based on the event calendar and operational needs and may include show-day shifts exceeding 12 hours.

ESSENTIAL DUTES AND RESPONSIBILITIES

Assist the Production Manager with crew schedules, call information, production paperwork, event documentation, and administrative tasks.

Support new-hire paperwork, onboarding documentation, and crew time records for IATSE union personnel.

Assist with event-related parking permits, deliveries, equipment rentals, and other production logistics.

Maintain accurate production records, checklists, schedules, and administrative files.

Provide on-site support and coverage for rehearsals, performances, rentals, special events, load-ins, and load-outs as assigned.

Assist with backstage preparation, including dressing rooms, hospitality setup and breakdown, signage, credentials, and artist needs.

Monitor backstage readiness and communicate schedules, operational updates, and concerns to appropriate personnel.

Assist with front-of-house preparation, event setup, guest services, staff check-in, and general event logistics as needed.

Maintain positive working relationships with staff, union personnel, touring representatives, vendors, and guests while following established venue policies and safety procedures.

Escalate matters involving safety, staffing, finances, contractual obligations, labor issues, or significant operational impacts to management.

Perform other related duties as assigned.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• EDUCATION AND/OR EXPERIENCE
• High school diploma or equivalent required.
• Previous experience in theater, live events, production, or administrative support preferred.
• Familiarity with backstage operations and union labor environments is a plus.
• SKILLS AND ABILITIES
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work independently on assigned tasks and collaboratively with others.
• Dependable, adaptable, and comfortable working in a changing event environment.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.