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Farnam Memorial Bldg
Source: Yale University careers · View original posting
From Yale University's posting. “We” and “our” refer to the employer.
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Overview
The Administrative Manager will work closely with Speech-Language Pathology, Audiology, and Smilow Cancer Hospital to oversee the day-to-day operations of associated clinics and services. This role will provide operational leadership and oversight of the staff supporting these areas, ensuring effective coordination, workflow, access, and delivery of services across the respective clinical programs.
Provides direction and coordination in developing, applying, and maintaining procedures, policies, and practices for the effective administration of programs, functions, or projects. This role involves supervising staff, managing daily operations, supporting clinical units, and coordinating various projects to ensure operational efficiency and resource utilization. The Administrative Manager is responsible for analyzing and improving scheduling processes, staff management, and fostering professional development within the team.
Required Skills and Abilities
1. Proven experience in a supervisory or lead role with knowledge of administrative processes, clinical workflows, and scheduling. Strong leadership capabilities to work in a fast-paced environment.
2. Excellent oral and written communication skills, with the ability to adapt communication styles to address the needs of individuals at all levels and maintain confidentiality.
3. Strong organizational, planning, decision-making, and problem-solving skills. Proficiency in Epic and Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
4. Well-developed interpersonal skills to form strong working relationships with faculty, staff, leadership, and other stakeholders, inspiring high performance and commitment.
5. Ability to run reports, analyze, and synthesize data for presentation to leadership, ensuring informed decision-making and operational improvements.
Preferred Skills and Abilities
1. Master's Degree or equivalent with extensive experience in healthcare administration.
2. Experience with specific tools such as QGenda for scheduling and EPIC for electronic medical records.
3. Prior experience within clinical or academic environments, particularly in managing medical fellowships or training programs.
4. Knowledge of institutional policies, local contracts, and systems like Workday and SciQuest.
5. Background in pediatric medical fellowships or ophthalmology, with a strong understanding of training program requirements.
Principal Responsibilities
1. Develops and oversees execution of operational goals, objectives, practice and procedures. Contributes to the development of policies 2. Supervises day-to-day activities of support staff. Responsible for staff performance management and evaluation and for workforce planning 3. Evaluates work requests to determine if they are appropriate to unit; ensures that work flow is organized and unit is staffed for quality efficient completion. 4.
Assess available options and identify and implement solutions to financial, administrative and technical issues; ensure consistent application of solutions within the policies and practices of the University and the unit. . 5. Participates in long and short-range planning for work unit needs. 6. Develops, implements, and manages a training metrics system to track unit performance. 7. Develops and maintains budgets. 8. Interacts with University personnel to define work assignments and requirements and to plan and coordinate projects.
9. Interacts with external sources to manage work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 10. May perform other duties as assigned.
Required Education and Experience
Minimum requirement of Bachelor’s Degree in related field and two years of related experience or an equivalent combination of education and experience.
Job Posting Date
10/26/2026
Job Category
Manager
Bargaining Unit
NON
Compensation
Administration & Operations
Supervisor; Senior Associate (23)
$65,000.00 - $101,000.00
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