Clinical Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

• The Cardiac Rhythm Management (CRM) business within Medtronic’s Cardiovascular Portfolio partners with healthcare professionals to support patients requiring cardiac rhythm therapies. This team works closely with electrophysiologists, cardiologists, catheterization laboratories, and hospital staff to provide technical expertise, clinical education, and operational support related to CRM products and therapies

This position supports the Southwest Puerto Rico territory and requires residence within the region. The role follows a Flex work model with frequent presence at customer sites, including hospitals and healthcare institutions. Travel is expected for this position. Valid driver's license and ability to operate a vehicle is required.

As a Clinical Specialist, you will provide technical, educational, operational, and commercial support to help achieve customer service and business objectives across the Cardiac Rhythm Management portfolio. The role partners with physicians, hospital personnel, and internal commercial teams to support CRM procedures, deliver product education, and ensure excellent customer experience throughout the assigned territory.

Primary Responsibilities

Provide clinical and technical support for Cardiac Rhythm Management products and procedures.

Support device checks, interrogations, troubleshooting, and product-related technical activities following certification and training requirements.

Educate physicians, hospital personnel, and healthcare professionals on CRM products, therapies, and clinical applications.

Assist with product implants and procedural support in hospital and catheterization laboratory environments.

Complete patient registration, hospital documentation, and other operational requirements accurately and on time.

Manage consignment and field inventory to support customer needs and territory coverage.

Partner with Sales Representatives and cross-functional teams to identify customer needs and support territory objectives.

• Maintain product knowledge through ongoing training and adoption of new CRM products, solutions, and patient management offerings
• Required Qualifications
• Bachelor's degree and 2+ years of experience in healthcare, clinical support, medical devices, cardiology, electrophysiology, sales, or marketing roles within the industry
• English proficiency at B2 level or higher
• Experience working in hospital environments, operating rooms, catheterization laboratories, cardiology, or similar clinical settings

Preferred Qualifications

• Experience supporting cardiology, electrophysiology, cardiac rhythm management, or other cardiovascular therapies
• Experience delivering clinical education or product training to healthcare professionals
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Physical Job Requirements
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
• U.S. Work Authorization & Sponsorship
• At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
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