Student Admissions Specialist

Job Profile:

Outreach/Recruitment Coordinator 1

Job Family:

Student Recruitment and Admission

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

• Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Description: Under general supervision, recruits, counsels, and supports prospective students interested in enrolling at Arizona State University, with primary responsibility for Master of Social Work (MSW) recruitment and graduate admissions. Embedded within the School of Social Work, this position builds relationships with prospective students, families, educational and community partners, faculty, staff, and university stakeholders; coordinates graduate admissions processes from application through decision; and supports recruitment and enrollment goals. The position also coordinates with the Watts College Center for Academic and Student Affairs (CASA) on undergraduate recruitment efforts and uses recruitment and admissions data, systems, policies, and procedures to provide accurate, timely, student-centered support throughout the prospective student lifecycle.
• This position is based at the Phoenix Downtown campus and on-site work will be required. The anticipated start date is immediate.
• Position Salary Range: $53,000 - $55,000 per year; DOE
• Location: Arizona State University, Downtown Phoenix Campus
• 411 N. Central Avenue, Phoenix, AZ 85004
• Essential Duties: Implements recruitment strategies to attract and enroll students within assigned populations and markets; develops and maintains relationships with prospective students, families, counselors, schools, community colleges, universities, and other educational and community partners.
• Actively participates in recruitment activities to support enrollment goals, including individual meetings with prospective students, information sessions and presentations, recruitment fairs, tabling, campus visits, virtual events, and off-campus recruitment activities.
• Provides individualized support to prospective MSW students from initial inquiry through application, admission, and enrollment to promote a seamless transition to the university.
• Coordinates with the Watts College Center for Academic and Student Affairs (CASA) to support undergraduate recruitment efforts for School of Social Work programs, including prospective student outreach, recruitment events, presentations, and other activities designed to increase awareness of undergraduate social work educational opportunities.
• Guides prospective MSW students through the graduate admissions process, including application requirements, required materials, admission criteria, deadlines, review timelines, and next steps; conducts applicant follow-up to support application completion.
• Coordinates graduate admissions processing for assigned School of Social Work programs, including monitoring applications for completeness; reviewing application materials, academic credentials, and transcripts for alignment with admission requirements; facilitating application review and decision workflows; and supporting timely admission decisions.
• Communicates application and admission status information to prospective students and, as appropriate, faculty, staff, and university partners; interprets and explains graduate admission policies and procedures consistent with established university and School of Social Work requirements.
• Maintains accurate prospective student and applicant information in designated CRM (i.e., customer relationship management system), student information, and admissions systems; documents interactions, updates records and tracking tools, runs queries, and monitors progression through recruitment and admissions pipelines.
• Analyzes recruitment, application, admission, and enrollment data; prepares reports on applicant progression, admission outcomes, enrollment targets, and other measures to evaluate recruitment strategies and inform enrollment planning.
• Develops and maintains graduate admissions process documentation, applicant communications, tracking tools, and related resources; identifies opportunities to improve the efficiency, accuracy, and student experience of admissions processes.
• Reviews graduate program admission requirements and recruitment information across relevant university and School of Social Work resources and recommends updates to help ensure information provided to prospective students is accurate, consistent, and current.
• Develops and maintains working knowledge of the School of Social Work, MSW program offerings, curriculum and program pathways, admission requirements, student opportunities, relevant ASU policies and resources, and the social work profession to effectively recruit, counsel, and support prospective students.
• Collaborates with School of Social Work faculty and staff, Graduate Admission Services, enrollment management colleagues, and other university partners to support recruitment and admissions goals, facilitate timely admissions processing, and resolve applicant issues.
• Attends meetings, training sessions, student visit programs, and on- and off-campus events as needed; performs other duties as assigned.
• Desired Qualifications: Knowledge of social work education and/or the social work profession preferred.
• Experience with graduate admission application review and processing.
• Experience developing and implementing student recruitment strategies.
• Experience using CRM and higher education student information systems to manage prospective student and applicant records.
• Knowledge of higher education recruitment, admissions, and enrollment practices and principles.
• Ability to quickly develop working knowledge of ASU academic requirements, admission policies, and School of Social Work programs.
• Knowledge of basic project management and organizational practices.
• Demonstrated commitment to exemplary customer service and student-centered support.
• Skill in organizing, prioritizing, and managing work in an environment with regular interruptions and changing priorities.
• Demonstrated ability to establish and maintain effective working relationships with internal and external partners.
• Demonstrated effective presentation skills with audiences.
• Skill in using Microsoft Office and related productivity software.
• Ability to analyze recruitment and admissions activities and prepare accurate, timely reports.
• Abilitytosupportandmodeltheinstitution'ssustainabilitypracticesand programs.
• Working Environment: Activities are performed primarily in an environmentally controlled office setting and may involve extended periods of sitting, keyboarding, and computer use, as well as standing and walking moderate distances.
• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
• Frequent in-state and out-of-state travel is required and may involve operation of a motor vehicle.
• Recruitment activities are cyclical and may require a flexible work schedule during peak recruitment periods, including occasional evening and weekend work for recruitment events, presentations, prospective student engagement, and other enrollment-related activities.
• Department Statement: The School of Social Work is part of the College of Public Service & Community Solutions located in Phoenix and Tucson. The purpose of the School of Social Work is to prepare professional social work practitioners who are committed to the enhancement of individual, family and group problem-solving capacities, and the creation of a more nurturing, just, and humane social environment. The College of Public Service embraces students and faculty dedicated to rigorous education and research in the service of social and economic change.  Areas of expertise include: improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness.  We partner with those intent on addressing critical social issues and are confident that the State of Arizona can be exemplars for the future.
• Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 90,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions and welcomes students from all fifty states and more than one hundred nations across the globe.
• Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.
• Location: Off-Campus: Phoenix
• Funding: No Federal Funding
• Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .
• To be considered, your application must include all of the following attachments: Cover letter
• Resume or CV
• Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
• Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
• Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
• Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
• Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
• ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
• ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
• Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
• Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
• ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator
• Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
• Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
• Fingerprint Check Statement: A fingerprint check is not required for this position.