Specialist, Property Management - SS

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position serves as the primary Corporate Real Estate representative for Nationwide's Scottsdale location and functions as a one-stop resource for workplace, facilities, and property-related needs. The role coordinates a wide variety of responsibilities including vendor and contractor management, preventative maintenance activities, workplace services, facility projects, office moves, safety and compliance initiatives, employee events, and day-to-day building operations.

Success in this role requires strong organizational skills, sound judgment, and the ability to effectively coordinate across multiple internal and external partners. Candidates with commercial property management, facilities management, workplace services, or building operations experience are strongly preferred. The ideal candidate will be comfortable managing competing priorities, supporting senior leaders, and serving as the primary Corporate Real Estate contact for Nationwide's Scottsdale office.

This is a primarily onsite position located in Scottsdale, AZ.

Job Description Summary

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Specialist, Property Management, you'll provide property management support, managing day-to-day issues. You will lead small property management projects and annual service contracts, in addition to coordinating improvement projects in owned and/or leased facilities.

Job Description

Key Responsibilities:

• Owns day-to-day property management functions and issues, including soliciting, renewals of service levels and executing contracts for maintenance, cleaning, landscaping, etc. Acts as a primary point of contact for facility-related emergencies and problems (roof leaks, power outages, etc.).
• Serves as liaison between tenant and property landlords by preparing correspondence, coordinating requests for improvements and drafting notices of default. Researches lease terms and conditions related to landlord’s property management responsibilities.
• Handles small property management projects and annual service contacts, including bid review, contract negotiations, vendor selections and contract preparation/administration. Monitors contracts for renewal, modification or termination.
• Reviews, processes and manages project approvals. Validates reporting and closeout on all capital improvement projects.
• Monitors and manages project costs, including budget estimates, estimated versus actual costs, invoice review and approval, client and site conditions, change requirements and final cost report and analysis.
• May perform other responsibilities as assigned
• Reporting Relationship : Reports to Director, Senior Manager or Manager. This is an individual contributor role.
• Typical Skills and Experiences: Education : Undergraduate studies in fields such as business, real estate, facility/property management preferred.
• License/Certification/Designation : Prefer related certifications such as CPM and RPA/FMA.
• Experience : Typically, five or more years demonstrated experience in commercial real estate, facility/commercial property management, business management, construction, etc.
• Knowledge, Abilities and Skills : Knowledge of commercial property management and facilities projects, project management techniques, construction and design, basic accounting and financial principles. Knowledge of policies and procedures associated with commercial facilities and related activities. Ability to review negotiate contract and service level agreements and legal document preparations. Able to lead and coordinate multiple property management projects. Ability to work across team lines by building collaborative relationships, gaining support and research, analyze and make decisions to resolve issues. Possess strong interpersonal, communication and facilitation skills to effectively participate in and conduct client and project team meetings
• Other criteria, including leadership skills, competencies and experiences may take precedence.
• Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.
• Values: Regularly and consistently demonstrates Nationwide Values.
• Job Conditions: Overtime Eligibility : Not Eligible (Exempt)
• Working Conditions : Normal office environment. Occasional travel. Non-standard or extended work may be required based on project needs.
• ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
• Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.