Assistant Divisional Vice President of Operations

JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

POSITION OVERVIEW

The Assistant Division Vice President is a senior executive responsible for assisting in oversight and managing a specific division within a company. They provide strategic leadership, set divisional goals and objectives, and ensure the division operates efficiently and effectively. They collaborate with other senior leaders to align divisional strategies with overall company objectives.

The Assistant Division Vice President also oversees talent development, employee engagement, exceptional customer service, operational excellence, and reinvestment in growth. They also oversee financial performance, monitor key performance indicators, and implement initiatives to drive growth and profitability. They may also be involved in developing and implementing policies, managing key customer relationships, and representing the division in external engagements.

Assists with planning, developing, organizing, implementing, evaluating, and directing assigned Health Campus operations per Division Vice President.

Leads Health Campus management teams, employees, residents, family members, visitors, government agencies, etc. on the implementation of Company policies and procedures.

Nurtures company culture with leading by example, adhering to the company's code of conduct, fostering team work, and achieving results through the fly wheel to success.

Drives retention, employee and customer satisfaction, engagement, QAPI, quality measures, revenue, and EBITDAR success across the division.

Leads Area Executive Directors, Executive Directors, and Health Campus leadership teams to assure accountability and execution of financial expectations in coordination with Division Vice President.

Rounds routinely to ensure that established policies and procedures are implemented as well as first impressions are being followed.

Assists the Division Vice President in overseeing the Administrator In Training (AIT) Program.

Maintains stewardship of the annual census goals and operating budget for respective division and makes recommendations that are reviewed and approved by the Home Office.

Assesses performance of division personnel and assists with implementation of leadership growth and development in collaboration with the Division Vice President.

Assists in the alignment of all work and resource management with the Company’s mission, vision, philosophies and values, goals, and strategic imperatives.

Represents the division within the community, in dealings with outside agencies, including governmental agencies and third-party payers.

Other duties as assigned.

Qualifications

• Education: Bachelor Degree
• Experience: 5-8 years
• Physical Requirements
• Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
• Travel: Yes, up to 85%
• LOCATION
• US-MI-
• Western Michigan
• MI

LIFE AT TRILOGY

Intro:

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

ABOUT TRILOGY HEALTH SERVICES

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

Responsibilities

• Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Qualifications

• The Assistant Division Vice President is a senior executive responsible for assisting in oversight and managing a specific division within a company. They provide strategic leadership, set divisional goals and objectives, and ensure the division operates efficiently and effectively. They collaborate with other senior leaders to align divisional strategies with overall company objectives. The Assistant Division Vice President also oversees talent development, employee engagement, exceptional customer service, operational excellence, and reinvestment in growth. They also oversee financial performance, monitor key performance indicators, and implement initiatives to drive growth and profitability. They may also be involved in developing and implementing policies, managing key customer relationships, and representing the division in external engagements.
• Assists with planning, developing, organizing, implementing, evaluating, and directing assigned Health Campus operations per Division Vice President.
• Leads Health Campus management teams, employees, residents, family members, visitors, government agencies, etc. on the implementation of Company policies and procedures.
• Nurtures company culture with leading by example, adhering to the company's code of conduct, fostering team work, and achieving results through the fly wheel to success.
• Drives retention, employee and customer satisfaction, engagement, QAPI, quality measures, revenue, and EBITDAR success across the division.
• Leads Area Executive Directors, Executive Directors, and Health Campus leadership teams to assure accountability and execution of financial expectations in coordination with Division Vice President.
• Rounds routinely to ensure that established policies and procedures are implemented as well as first impressions are being followed.
• Assists the Division Vice President in overseeing the Administrator In Training (AIT) Program.
• Maintains stewardship of the annual census goals and operating budget for respective division and makes recommendations that are reviewed and approved by the Home Office.
• Assesses performance of division personnel and assists with implementation of leadership growth and development in collaboration with the Division Vice President.
• Assists in the alignment of all work and resource management with the Company’s mission, vision, philosophies and values, goals, and strategic imperatives.
• Represents the division within the community, in dealings with outside agencies, including governmental agencies and third-party payers.
• Other duties as assigned.

Qualifications

• Education: Bachelor Degree
• Experience: 5-8 years
• Physical Requirements
• Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
• Travel: Yes, up to 85%