Engineering Program Manager, Architecture & Performance, Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions.

Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and multi-functional, offering greater exposure to the array of opportunities here.

Description

We are looking for an engineering program manager to steer the performance aspect of feature development and drive cross functional initiatives.

Responsibilities

• You will help define metrics and KPIs, and lead teams to execute on performance goals. This is a hands-on role working with the engineering org, as well as site-reliability engineering, business teams, operational teams, marketing, analytics, and external vendors.
• You are the thread tying these disparate teams together to deliver end-to-end projects that improve our products globally.
• You will be involved in all aspects of the project life-cycle, whether it be helping develop functional requirements, getting into the detailed analysis, facilitating proofs-of-concept or QA, and tracking release management of multiple projects at once.
• You build positive relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you see around corners; and you deliver.

Minimum Qualifications

• 5+ years of program management, product management, systems engineering or equivalent experience
• Excellent project management skills to drive schedules, dependencies, critical path and risks
• Solid technical understanding of large scale distributed software systems, cloud architecture, development and deployment, and bonus points for past development experience
• Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
• Experience working with globally distributed teams
• BS/MS in Computer Science / Engineering or relevant industry experience

Preferred Qualifications

• Experience with systems performance instrumentation and optimizations
• Experience working across a full software stack: consumer devices, networking, backend and infrastructure
• Understanding of OS fundamentals
• Excellent verbal and written communication and presentation skills, including the ability to convey information in a clear, concise and credible manner
• Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
• Familiarity with open-source software development processes
• Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,600 and $250,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.