Software Development Manager, Project Dawn

As an SDM in the OAS Offers Tech org, you will own the engineering infrastructure that determines the breadth of off-Amazon merchant selection available to Amazon customers — spanning web-scale data ingestion, structured extraction, and catalog contribution.

This role sits at a genuinely hard frontier: applying large language models and hybrid extraction strategies to the inconsistent structure of millions of e-commerce websites, while maintaining the reliability and throughput requirements of a production catalog system. The right extraction approach varies by merchant, by platform, and by the maturity of the science models your team hosts and serves — and navigating those tradeoffs in real time, at scale, is one side of the challenge.

The other is guiding the team through the internal complexity of Amazon's catalog — the data contracts, ingestion standards, quality thresholds, and partner system requirements that govern whether extracted merchant data successfully becomes discoverable, purchasable selection for customers. This role sits at the boundary between web-scale extraction and Amazon's catalog infrastructure, and engineering judgment on both sides is required.

You will collaborate with Science and Product partners in the Selection & Coverage pod, own the infrastructure that hosts and deploys extraction models in production, and be the engineering owner of OAS's selection coverage strategy.

• Key job responsibilities
• Lead, hire, and develop a team of software development engineers across multiple workstreams, maintaining a high engineering bar and a culture of ownership
• Collaborate with Science and Product partners in the OAS Offers org, align on workstream prioritization and surface engineering tradeoffs that need leadership input
• Translate Science team model improvements into production-ready systems and establish repeatable deployment pipelines that reduce time-to-production for new model checkpoints
• Set and own the engineering delivery roadmap against committed KPI ramp targets; identify risks early and provide clear path-to-green or escalation when milestones are at risk

Make and document active engineering tradeoffs — when to run strategies in parallel vs. sequence them, how to balance near-term funnel loss recovery against strategic infrastructure investments

• Define and maintain operational excellence standards for extraction infrastructure: availability, latency, data quality, and cost efficiency
• Basic Qualifications
• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 7+ years of leading the definition and development of multi tier web services experience
• 3+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Experience partnering with product or program management teams

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Preferred Qualifications

• Experience productionizing machine learning models — specifically building the infrastructure that hosts, serves, and deploys models in production, in partnership with Applied Science teams
• Familiarity with web-scale crawling, data extraction, or content ingestion systems
• Experience with LLM-based applications in production, including prompt management, output validation, and latency/cost tradeoffs
• Prior experience managing teams that work at the intersection of rule-based and model-based systems
• Experience building systems on AWS (ECS, SageMaker, Bedrock, Glue) at production scale
• Demonstrated experience running a metric-driven team — committing to KPI ramps, reporting against them honestly, and identifying the engineering levers that move the number
• Equal Opportunity
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually