Print Operations Technician

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise.

We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

We’re looking for a detail-driven Print Operations Technician to join our team! In this hands-on, on-site role, you’ll run the high-volume printing and inserting equipment that delivers member and client correspondence for health plans nationwide — work where accuracy, security, and reliability directly impact the people we serve.

What You’ll Do

• Operate letter-inserting equipment and production printers to produce high-volume member and client correspondence accurately and on schedule.
• Perform routine maintenance and troubleshooting on inserting and printing equipment to keep production running smoothly.
• Handle protected health information (PHI) and other confidential materials in accordance with HIPAA and Machinify’s data privacy and security policies.
• Monitor and maintain inventory of client letterhead, envelopes, and supplies, and place reorders to prevent production interruptions.
• Identify, communicate, and implement process improvements that increase quality, accuracy, and throughput.
• Alert the Print Operations Team Lead and Manager to any inventory shortages or equipment issues.
• Maintain accurate reports, logs, and production documentation.
• Support client implementations and special projects as assigned by management.

What You’ll Bring

• High school diploma or GED.
• Proficiency working in a Windows-based environment.
• Very strong attention to detail and a commitment to accuracy.
• Experience in a fast-paced production or production-line environment.
• Comfort working as part of a team in an on-site operations setting.
• Ability to handle confidential and PHI-protected materials responsibly.
• Preferred: Experience operating high-volume inserting or production printing equipment (e.g., BlueCrest, Pitney Bowes, or similar).
• Prior experience in a healthcare, HIPAA-regulated, or other compliance-driven environment.
• Setting: Professional on-site office and production environment. This role operates physical printing and inserting equipment and is not eligible for remote work.
• Physical Requirements
• Frequently remains in a standing position for long periods to perform duties.
• Frequently concentrates for extended periods, paying close attention to detail.
• Frequently uses and views a computer, using fingers, hands, and vision.
• Regularly lifts and moves boxes and supplies weighing up to 50 pounds.
• Works in a well-lit, climate-controlled environment.
• Occasionally moves throughout the office to communicate with other employees.

What’s in it for you

• PTO, Paid Holidays, and Volunteer Days
• Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
• Tuition Reimbursement

Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.