RN Inboxologist Multispecialty Family Medicine Clinic

About the unit

Corewell Health Gerber Hospital Multispecialty Clinic - Fremont, located at 230 West Oak Street, has a full time opening for an Ambulatory RN Inboxologist. The Inboxologist will focus primarily on the following: Routine medication refills, second level triage, patient advice requests, and patient phone calls.

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

The Inboxology provider team will manage items that routinely flow into the providers’ in-basket such as: MyChart patient advice requests, second level triage, refills not completed by Health Finch, and phone calls. This work represents nearly 50% of the inbasket volume a provider receives.

The protocols and processes that both the nursing team and Inboxology team utilize will be made visible to the provider teams prior to your anticipated go live. Some items that will be routed to Inboxology as a part of this program include:

• 1. Routine medication refills
• 2. second level triage
• 3. patient advice requests
• 4. patient phone calls

Qualifications

• Associate's Degree Nursing or Equivalent Required
• Bachelor of Nursing (BSN) preferred
• MI Registered Nurse (RN) Required
• AHA or ARC Basic Life Support (BLS) Required within 90 days
• 1 year of experience as an RN Preferred
• How Corewell Health cares for you
• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status
• Primary Location
• SITE - Fremont Medical Office Building - 230 W Oak St - Fremont
• Department Name
• Family Med and Multi Specialty - Gerber Prof Svcs
• Employment Type
• Full time
• Shift
• Day (United States of America)
• Weekly Scheduled Hours
• 40
• Hours of Work
• 8:00 a.m. - 5:00 p.m.
• Days Worked
• Monday - Friday
• Weekend Frequency
• N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
• Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
• Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
• An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
• You may request assistance in completing the application process by calling 616.486.7447.