Account Director, Advertising Performance

iHeartMedia

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The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

At iHeartMedia, our media savvy team focuses on ensuring a strategic and successful execution across our full audio and digital product suite including the latest broadcast, podcast, streaming audio, social, video, display media, and custom tactics. We are seeking an outstanding Account Manager to join our team to lead and maintain a roster of clients represented by independent agency partners.

This Account Manager will have the opportunity to think strategically and support the development of key growth areas for iHeartMedia, and team with sales, client partnerships, pre-sale campaign development, social, programming, creative production, research, ad/pod operations and inventory management to ensure smooth campaign management.

The position requires extensive cross-group coordination at all levels, excellent communication and analytic skills, and strong organizational skills. The right candidate should have some knowledge and experience of both broadcast and digital media space. This person is a self-starter and entrepreneurial project manager, capable of motivating internal and external teams, as well as communicating effectively with both junior and executive level clients.

Responsible for maintaining excellent relationships with internal departments as well as with independent media agencies by providing outstanding campaign management, client service, and campaign wrap-up reports, driving incremental revenue and client renewals.

What You'll Do:

• Generates best in class strategic proposals combining ideation, research, statistical data and graphics.
• Identifies the target audience for a campaign and decides how best to communicate to that audience.
• Collaborates with team members to understand the clients’ business objectives and develop comprehensive media strategy.
• Daily involvement and understanding in the media buying, planning and execution of each campaign.
• Maintains and optimizes client campaigns to improve overall performance against pre-determined benchmarks on an ongoing basis.
• Responsible for full delivery against dollars booked across all broadcast, digital, social, and podcast deliverables.
• Works with ad/pod ops to provide critical thinking and troubleshoot any creative/tracking opportunity areas.
• Provide industry-leading post-campaign analysis by partnering with internal subject matter experts, and creating comprehensive recaps, learnings, & recommendations.
• Collaborate with our internal billing & finance team monthly to ensure reconciling billing promptly.
• Day-to-day duties include digital asset creation and delivery tracking, research, ideation on projects, strategic proposal writing, statistical analysis, campaign financial reconciliation, understanding schedule building and trafficking creative to media partners to support teammates, and recap preparation.
• Works on a wide range of client accounts at the same time; comfort in balancing multiple priorities.
• Work on special projects as needed.

What You'll Need:

5-7+ years of media and project management experience at major advertising agency and/or client side.

Firm understanding of media assets, terminology, methodology and delivery reports.

Excellent communication and teamwork skills with ability to quickly adapt to changes in workflow, client requests, internal software, and more.

Strong analytical and resourceful problem-solving skills with ability to work independently.

Solid math skills and experience in campaign budget tracking, invoicing, and financial reconciliation across multiple platforms and vendors.

Advanced skills in Microsoft Office and social media platforms (Facebook, X (Twitter), TikTok, Instagram, Snapchat and more).

Excellent interpersonal skills and collaboration with others.

What You'll Bring:

• Respect for others and a strong belief that others should do this in return
• In-Depth knowledge of the media industry and related sales processes
• Ability to apply expertise in a complex sales environment to service large accounts and/or complicated business segments
• Confidence to prospect and quickly build rapport with customers, adapting messaging and style based on customer needs
• Ease working with senior level executives and using influencing skills to negotiations and drive sales
• Desire to stay abreast of emerging market trends and customer needs to expand relationships and trust
• Confidence to solve complex problems using analysis, judgement and multiple sources of information
• Accountability for your own work and a desire to provide guidance to new team members
• Business development experience with new and existing customers

Location:

Austin, TX: 5001 Plaza On the Lake, Suite 105, 78746

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried