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Job opportunity
Member Advocate I: Hoag Clinic Engagement Service
Costa Mesa, CA, United States
Source: Hoag careers · View original posting
Employer job description
From Hoag's posting. “We” and “our” refer to the employer.
Primary Duties and Responsibilities
Hoag Clinic: Member Advocate I:
The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.
Qualifications
- Education and Experience
- Required: High School Diploma or equivalent
- 1-3 years of customer service experience
- Preferred: Call Center Environment Experience
- Familiarity with medical terminology
- Experience with Radiology scheduling
- License Required
- N/A License Preferred
- N/A Certifications Required
- N/A Certifications Preferred
- N/A
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · today
- Status
- Listed as a current opening
- Apply goes to
- jobs.hoag.org, the employer's own site
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