In Room Dining Server- Room Service- Full Time

About the Role

The In Room Dining Server is responsible for setting up and delivering in room dining food orders in a timely manner to guest satisfaction.

• Position Responsibilities
• Running food orders to guest rooms or assigned areas
• Restocking silverware, plates, linen, condiments and beverages
• Dressing tables, folding napkins, refilling ice buckets
• Bussing tables and trays from guest rooms or hallways
• Serves all guests according to established standards of quality
• Completes all set-up and closing duties in a timely fashion
• Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment
• Adheres to state liquor laws
• Relays guest complaints/compliments to the appropriate supervisor
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• The ability to use hands and wrists in repetitive motion to pour liquids

Must be able to work with a computerized POS system for order entry, pre-check functions, etc.

• The ability to handle all types of guest related situations
• Essential Functions
• The ability to use hands and arms to push in room dining carts weighing up to 35lb for an entire shift
• The ability to lift hot boxes waist and chest high weighing up to 30lbs for an entire shift
• The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Must be able to walk and stand for entire shift
• Shift assignments may be irregular, and will cover days, nights, weekends and holidays

Requirements

• Minimum of 6 months’ experience as a food server in high volume and/or fine dining environments.
• Ability to work in a high-pressure environment
• Ability to effectively communicate with guests, co-workers and management
• High School Diploma or equivalent
• Ability to effectively communicate in English