Sr. Director of Accounts- Mechanical

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care .

The Senior Strategic Accounts Director, Mechanical is responsible for leading and developing a team of Strategic Account Leaders to drive sustainable, profitable revenue growth across strategic and key accounts. This role establishes strategic account priorities, strengthens executive-level customer relationships, and drives the development and execution of comprehensive account strategies that expand existing business, capture new opportunities, and improve overall account profitability.

A key measure of success is sustained year-over-year growth in revenue and gross margin, with an increased percentage of total company revenue generated through strategic and key accounts. This position partners closely with Faith COE leadership and business leaders to identify, prioritize, and develop strategic accounts, align internal resources, and establish focused account plans that support long-term business objectives.

The Senior Strategic Accounts Director, Mechanical also provides strategic oversight of FTI’s partnership with Schneider Electric, identifying and advancing opportunities across Engineering, Construction, and Service while driving cross-functional collaboration, operational efficiencies, and mutually beneficial business outcomes.

MINIMUM REQUIREMENTS

Education: Bachelor’s Degree (B.A / B.S / B.B.A). Business Administration, Business Management, Sales, Engineering, or a related field. Equivalent experience in strategic account management, business development, or sales leadership may be considered in lieu of a degree.

Experience: 10+ years of experience in strategic account management, business development, sales, or a related field, including demonstrated success driving revenue growth and profitability. Experience leading and developing teams, managing strategic customer relationships, developing account growth strategies, and collaborating across cross-functional business units is preferred. Experience managing large strategic partnerships and complex customer accounts is a plus.

Travel: 10-30%

Work Schedule: Works a sufficient schedule to meet the expectations of the role.

KEY RESPONSIBILITIES

• Works with executive team and COE leadership to identify strategic and key accounts, and provides guidance and direction to assigned account leaders to develop and execute account plans.
• Leads team that researches and develops short-term (1 year) and long-term (3-year) account plans for assigned strategic account.
• Generates early involvement opportunities for multiple Faith Technologies service lines.
• Presents Faith’s value proposition to clients and meet with them to determine their needs.
• Participates in developing effective client relations and delivery processes to ensure customer needs are met.
• Facilitates reviews of strategic and key client opportunities in the pipeline.
• Has a working knowledge of Faith Technologies’ service offerings to share with clients. Understands financial performance of account group and support account leaders in developing strategies to improve key metrics.
• Monitors progress of initiatives to ensure account growth.
• Demonstrates approachability and ability to effectively collaborate and influence others.
• Performs other related duties as required and assigned.
• The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
• How Does FTI Give YOU the Chance to Thrive?
• If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.
• Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.
• FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.