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Job opportunity
Housekeeping Operations Supervisor
The Westin Desert Willow Villas, Palm Desert
Source: Marriott Vacations Worldwide careers · View original posting
- Pay
- $25.60 — $25.60 USD per hour
- Employment
- full time
Employer job description
From Marriott Vacations Worldwide's posting. “We” and “our” refer to the employer.
Hourly Rate: $25.60
JOB SUMMARY
Supervise the Housekeeping staff to ensure excellent owner/guest satisfaction. Inspect owner/guest villas/rooms, public areas, pool, etc. after being cleaned by housekeeping staff to ensure quality standards. Run occupied villa/room reports, verify status, determine discrepant rooms, prioritize villa/room cleaning, and update status of departing owner/guest rooms. Assist Housekeeping management in supervising daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/work boards. Communicate issues to next shift.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
CORE WORK ACTIVITIES
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Perform other duties as requested.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
SITE PERKS
- Free On-Site Parking
- Discounted meals
- Department celebrations
- Associate Appreciation Week
- Monthly associate recognition and reward programs
- Company branded winter coat, uniforms and work shoe stipend provided
- Monthly phone stipend
Employer application notice
Equal opportunity and accommodations
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 9 days ago
- Status
- Listed as a current opening
- Apply goes to
- Workday, the employer's hiring system
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