Senior Cashiering Associate

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.

This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners. The ideal candidate brings deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.

• Ops Control Framework & Oversight
• Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards
• Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
• Process and release transactions accurately and within established SLAs
• Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
• Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
• Serve as a primary operational point of contact for custodians and banking partners
• Prepare and review daily and monthly operational reports, including transaction coding oversight
• Maintain accurate documentation and case tracking in Salesforce and internal systems
• Ensure adherence to regulatory requirements, internal controls, and data privacy standards
• Identify operational risks and escalate suspicious or high-risk transactions appropriately
• Support audits, reporting requirements, and special projects as needed
• Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements
• Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows

What You Bring

• Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience
• 5+ years of experience in financial services, brokerage operations, banking, or cashiering
• Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
• Experience interacting with custodians, clearing firms, or correspondent banks
• Strong command of operational risk and fraud controls
• High level of attention to detail and accuracy
• Clear, confident written and verbal communication with internal stakeholders and external partners
• Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations
• Preferred Experience
• Portfolio accounting or broker-dealer systems
• Experience in fintech or high-growth environments
• Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations
• Experience mentoring or training operations team members
• Core Competencies
• Detail Orientation
• Action & Ownership Mindset
• Strong Risk Awareness
• Clear Communication
• Responsiveness & Follow-Through
• Cross-Functional Collaboration
• Confidentiality & Professional Judgment
• Alignment with Alpaca’s company tenets
• Stay Curious
• Have Empathy
• Be Accountable
• How We Take Care of You: Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card
• Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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