Airport Screening Operations Consultant - DAL

Department:

Ground Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

As an Airport Screening Operations Consultant supporting the Dallas (DAL) region, you’ll help shape the airport infrastructure that keeps Customers and checked baggage moving safely and efficiently. You’ll support the design, planning, and continuous improvement of Baggage Handling Systems (BHS) and airport security checkpoints, using system data and technical plans to identify capacity needs and prepare for future growth.

Partnering with Ground Operations, TSA, Airport Authorities, vendors, and project teams, you’ll help develop design specifications, evaluate system performance, and recommend solutions that improve reliability and efficiency. You’ll also research innovative technologies and cost-saving opportunities while helping ensure contractors and systems meet Southwest’s performance and design standards.

Through strong collaboration, technical knowledge, and forward-thinking planning, your work will directly improve baggage movement, Customer flow, operational performance, and the overall travel experience throughout the DAL region.

Additional details

This Dallas region-based role is offered as a remote workplace position. Team Members are expected to travel to stations and locations throughout the region, as needed, to support business operations, trainings, meetings, conferences, and other work-related activities. Outside of those required visits, the majority of your work may be performed from an approved remote location within the region.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Assist in preparing project design and specifications to ensure that all bag systems meet the Planning Guidelines and Design Standards
• Knowledge of baggage/material handling systems and checkpoint screening system design principles
• Leverage schematic, design, and construction drawings
• Partner with Ground Operations, TSA, Airport Authorities, etc., to maximize the efficiency of the baggage handling and security checkpoints
• Prepare project design and specifications to ensure that all baggage handling and security checkpoints meet program requirements for performance, capability, and future capacity
• Analyze historical data to identify capacity limitations
• Identify and recommend innovative ideas and long-term solutions for security checkpoints and baggage systems
• Research opportunities to reduce costs and identify savings
• Verify all vendors and contractors maintain baggage handling and conveyor systems have the appropriate software programs and service process
• May perform other job duties as directed by Employee’s Leaders
• Knowledge, Skills and Abilities
• Knowledge of the practical application of engineering science and technology including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
• Skilled use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
• Skilled collecting, organizing, visualizing and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Education
• Required: High School Diploma or GED
• Experience
• Advanced level experience, seasoned and specialized knowledge with conveyor maintenance programs, airport/airline operations, managing maintenance contracts, and vendor relations
• Licensing/Certification
• Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
• Physical Abilities
• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to raise/move/transport 100 lbs. on an occasional basis (under 50%)
• Ability to operate motorized vehicles/equipment
• Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Pay & Benefits: Competitive market salary from $103,750 to $115,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.