Web Solutions Engineer, Technology and Insights, Consumer and Creator GTM Engineering

About the job

The YouTube GTMS T&I (Technology & Insights) organization focuses on the ever-evolving business and operations side of YouTube, providing tools and systems that enable thousands of Googlers to support the growth of creators, artists, and YouTube as a whole.

T&I’s Support Systems domain delivers technology to YouTube Support, optimizing the systems that empower our global support communities, ensuring seamless, delightful experiences for millions of users to increase the loyalty of our users.

As a Web Solutions Engineer on the Support Systems team, you'll be responsible for building and managing solutions that make our YouTube Support organization more efficient. You'll help drive the development of tools and will be involved in ideating required product features and designing/implementing quick and scalable solutions.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

We explore new ideas, solve real problems, and have fun — and we do it all together.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $155000 - $224000 (USD) + 15% bonus target + equity + benefits

Learn more about

benefits at Google.

Responsibilities

• Design, build, deploy, and improve elegant, scalable, and modern full-stack web applications using standard and Google-specific software development tools. This may include ensuring reliable backends, building pipelines to aggregate data from multiple sources, implementing responsive and UX-rich front-ends, or enhancing performance of existing tools and services.
• Analyze problems and develop solutions, while identifying dependencies and resolving issues to drive implementation.
• Make technical contributions, including writing and reviewing design documents, tests, and code (e.g., JavaScript, Python, TypeScript, SQL).
• Provide subject-matter expertise and utilize comprehensive knowledge of Google's relevant technologies, principles, practices, and coding standards.
• Collaborate with cross-functional users and stakeholders to identify pain points and devise innovative technical solutions.

Minimum qualifications:

• Bachelor's degree in Computer Science, Electrical Engineering, Math or related quantitative field, or equivalent practical experience in software development.
• 6 years of experience in full-stack software development and system design.
• Experience with front end languages (e.g., JavaScript or TypeScript).
• Experience with backend languages (e.g., Java, Python, or C++).
• Experience working with database technologies (e.g., SQL, NoSQL).

Preferred qualifications:

• Experience designing clean, maintainable software across frontend (Angular, TypeScript) and backend (Python, Go, Java) ecosystems.
• Experience building scalable APIs, managing SQL/NoSQL schemas, and handling real-time data (WebSockets, SSE) or micro-frontends.
• Experience debugging bottlenecks, optimizing page-load (server-side rendering, code splitting, caching), and implementing security best practices (OWASP).
• Experience integrating generative AI/LLM tools (RAG pipelines, APIs) to optimize workflows and developer velocity.
• Ability to drive end-to-end execution, define requirements in ambiguous environments, collaborate cross-functionally, and mentor engineers.