Specialist, Sales Generalist

Date Posted:

2026-10-21 Country:

United States of America Location:

OT034: CC - URBANDALE, IA 3051 104th St. Ste. C, URBANDALE, IA, 50322 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

At Otis, we move people every day and help keep the world's buildings running safely and efficiently. We are seeking a motivated Sales Generalist based in Urbandale, Iowa , to drive growth across our Eastern Iowa service business.

The primary focus of this role is expanding our customer portfolio through new business development, recaptures, conversions, and service sales . You will also manage existing customer relationships, uncover additional opportunities, and recommend solutions that support the performance and reliability of their elevator systems.

This is an excellent opportunity for a customer-focused professional who enjoys building relationships, developing new business, and spending time in the market. Your territory will include Iowa City, Cedar Rapids, Mason City, and the Quad Cities .

On a typical day you will:

Drive business growth throughout Eastern Iowa by identifying and pursuing new service opportunities, recaptures, and conversions.

Prospect and develop new customer relationships through networking, referrals, market outreach, and in-person engagement.

Manage and grow an existing portfolio of customers while identifying additional sales opportunities.

Meet with customers and prospects to understand their needs and recommend value-driven solutions.

Build and maintain an active sales pipeline across the territory.

Identify opportunities for service sales, small upgrades, and other customer solutions.

Spend time throughout the territory meeting customers, visiting job sites, and developing relationships with key decision-makers.

Partner with service, operations, and other internal teams to support customers and deliver a strong customer experience.

Develop your elevator industry and technical knowledge through training, field exposure, and collaboration with experienced team members.

What You Will Need to Be Successful:

2+ years of sales experience or 2+ years of elevator industry experience.

A growth-oriented mindset with the confidence to prospect, develop relationships, and pursue new business.

Experience in outside sales, business development, account management, project management, operations, or another relevant customer-facing role.

Strong communication, relationship-building, presentation, and consultative selling skills.

Technical aptitude or experience within an industrial, mechanical, construction, equipment, or similarly technical environment preferred.

Strong organizational and territory-management skills with the ability to prioritize opportunities across a broad geographic area.

Initiative and the ability to work independently while collaborating closely with a local team.

Bachelor's degree or high school diploma with relevant professional experience.

Ability and willingness to travel regularly throughout Eastern Iowa, including Iowa City, Cedar Rapids, Mason City, and the Quad Cities , with occasional overnight travel.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.