Enterprise Systems Engineer - Lab Operations

About the job

Delart is home to a team of world-class engineers and project leaders dedicated to developing the next generation of advanced networking technologies, consumer devices, and innovative technology solutions. Trusted by some of the world’s leading technology companies, we deliver highly scalable, mission-critical solutions that power both consumer and business applications globally.

Since our founding in 2017, we have been at the forefront of designing cutting-edge networking, telecommunications, and consumer products, while driving end-to-end project execution and creating transformative technology applications.

Overview

Join a dynamic Lab Operations team as an Enterprise Systems Engineer, providing critical IT and systems support for multi-site R&D labs. You will ensure reliable lab infrastructure by managing device lifecycles, resolving network issues, and developing automations to optimize daily workflows. Expect to work closely with cross-functional partners to maintain secure, scalable, and efficient lab environments.

Responsibilities

• Oversee device lifecycle management: deploy, image, configure, and decommission lab hosts (Linux/Ubuntu/CentOS, Windows, macOS) across multiple labs and buildings.
• Manage OS patching and security updates for lab devices to ensure ongoing compliance and reliability.
• Serve as first-responder for lab network issues, troubleshooting connectivity, IP/DHCP, IPv6, and 802.1x authentication problems.
• Coordinate with network infrastructure, patch management, and network security teams to escalate and resolve complex device issues across labs.
• Provision and onboard new lab devices and networks, including registration, device health monitoring, and handling inactive-device alerts.
• Manage certificate deployment and renewal on lab hosts, particularly for 802.1x authentication.
• Build and maintain automations (primarily using Bash scripting) to streamline device registration, monitoring, and patching workflows.
• Design and implement scalable virtual machine solutions (e.g., VMware, KVM, Proxmox, Hyper-V) for lab infrastructure expansion.
• Support multiple lab teams and programs as a shared operational service, coordinating setup and troubleshooting across different sites.
• Document lab systems, configurations, and standard operating procedures for cross-team accessibility.

Minimum Qualifications

• Associate's or Bachelor's degree in a technical field, or equivalent experience with relevant IT/networking certifications.
• 8+ years’ experience in IT systems administration, lab operations, enterprise systems engineering, or similar technical support roles.
• Proven hands-on expertise with administration and patching of Linux (Ubuntu/CentOS), Windows, and macOS systems.
• Proficiency in Bash scripting and automation for systems administration tasks.
• Demonstrated working knowledge of core networking concepts and protocols (DHCP, IP/IPv6, DNS, 802.1x authentication) to serve as triage and troubleshooting lead.
• Experience deploying, imaging, and managing large fleets of lab or end-user devices.
• Familiarity with device provisioning, registration, and certificate management workflows.
• Strong documentation practices and ability to coordinate across multiple technical teams.

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, or a closely related technical discipline.
• Certifications such as CCNA, CompTIA Network+, Security+, or Red Hat/Linux credentials.
• Experience architecting and deploying scalable VM infrastructure solutions (VMware, KVM, Proxmox, Hyper-V).
• Familiarity with configuration management and fleet patching tools (Ansible, MDM, SCCM, Chef, Puppet, etc.).
• Background supporting lab or test environments with diverse hardware and OS platforms.