Senior Workday HCM Analyst

JOB SUMMARY:

The Senior Workday HCM Analyst serves as a senior functional expert responsible for the configuration, security, reporting, and ongoing optimization of our Workday platform. In this role, you will translate business needs into scalable technology solutions across Workday HCM, Recruiting, Talent and Performance, Absence, and Compensation. You will partner with HR, IT, and business stakeholders to resolve complex issues, improve employee-facing processes, and expand access to reliable workforce insights.

You will also help evaluate and introduce emerging Workday capabilities, including AI-enabled functionality, where they can deliver practical value.

KEY RESPONSIBILITIES:

• Configuration & System Administration
• Configure, maintain, and enhance Workday modules, including Core HCM, Recruiting, Talent and Performance, Absence, and Compensation.
• Translate business requirements into scalable, well-documented system configurations.
• Design and maintain business processes, workflows, condition rules, validations, calculated fields, and notifications.
• Evaluate enhancement requests, define configuration requirements, and manage solutions from initial request through deployment.
• Lead or support Workday release activities, including impact analysis, regression testing, user acceptance testing, and feature deployment.
• Serve as an escalation resource for complex configuration, data, and integration issues.
• Troubleshoot production issues and collaborate with cross-functional partners to drive timely resolution.
• Security Administration & Controls
• Design, configure, and maintain Workday security groups, role-based permissions, and domain and business-process security policies.
• Conduct periodic access reviews and security audits.
• Maintain segregation-of-duties controls and support internal and external audit requests related to system access and data controls.
• Reporting & Data Integrity
• Build and maintain Workday reports, dashboards, and calculated fields that provide HR and business leaders with reliable, self-service workforce information.
• Develop Advanced, Matrix, and Composite reports for technical and non-technical audiences.
• Partner with stakeholders to turn ad hoc data requests into reusable reporting solutions.
• Maintain an organized report catalog to improve accessibility and reduce duplication.
• Monitor data integrity, conduct regular audits, and investigate the root causes of data or process issues.
• HR Technology & AI Innovation
• Monitor emerging Workday AI and machine-learning capabilities, such as skills intelligence, talent insights, and intelligent automation.
• Assess potential use cases based on measurable value to HR processes and the broader business.
• Pilot and help operationalize new AI-enabled features in partnership with HR and IT.
• Define use cases, support testing, evaluate outcomes, and help manage adoption of new functionality.
• Stay informed about HR technology trends and provide a practical perspective on relevant opportunities.
• REQUIRED QUALIFICATIONS: Experience
• Five or more years of HR systems experience, including at least three years of hands-on Workday configuration and administration.
• Demonstrated experience configuring and managing Workday security, including security groups, domains, and business-process security.
• Experience owning or supporting system releases from impact analysis and testing through deployment and change communication.
• Experience supporting core HR functions such as Compensation, Benefits, Recruiting, and HR Operations.
• Experience translating business requirements into practical technical solutions.
• Technical Skills
• Strong Workday configuration and administration capabilities.
• Advanced Workday reporting experience, including Advanced, Matrix, and Composite report types.
• Experience building dashboards and workforce reporting solutions for non-technical audiences.
• Knowledge of Workday security architecture and role-based access controls.
• Working knowledge of AI tools and emerging HR technology capabilities.
• Strong data analysis, troubleshooting, and root-cause analysis skills.
• Skills and Competencies
• Ability to independently solve complex technical and business-process challenges.
• Strong judgment and the ability to identify scalable, sustainable solutions.
• Clear communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Effective cross-functional collaboration with HR, IT, business partners, and audit stakeholders.
• Strong organization and documentation practices, with close attention to data quality, security, and controls.
• Education
• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field, or an equivalent combination of education and relevant work experience.

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from.

We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

• Choice’s Cultural Values
• Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
• Choice’s Leadership Principles
• Act with Intention | Lead with Authenticity | Grow & Deliver