Assistant Branch Manager

Assistant Branch Manager:

The Assistant Branch Manager supports the Branch Manager in the overall performance of the branch

, including sales, collections, and team development.

This role helps drive daily execution, supports coworkers in meeting expectations, and assists with maintaining a structured, results-focused branch environment. The Assistant Branch Manager may provide direction to coworkers, help coach the team, serve as a leadership support role, and may help run the branch in the absence of the Branch Manager.

What This Role Requires

This role requires someone who is comfortable:

• Supporting branch performance goals and helping drive results
• Assisting with team leadership and daily follow-up
• Holding coworkers to clear expectations with guidance from the Branch Manager
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting
• Setting a professional example for coworkers through urgency, organization, and accountability
• Performance Expectations

Successful Assistant Branch Managers:

• Support the Branch Manager in achieving branch goals
• Follow up consistently on assigned tasks and customer accounts
• Help coach and develop coworkers to improve performance
• Address issues quickly and involve the Branch Manager when needed
• Maintain structure and organization in daily operations
• Assist with sales, collections, lending, and customer service execution
• Help ensure company policies and procedures are followed
• Demonstrate readiness to take on increased leadership responsibility