Business Development Senior Specialist

About us @Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.

Role Description:

The Business Development Senior Specialist drives complex, high-impact business development initiatives specialized in AI technologies and complex technical solutions. Operating with wide-ranging experience and in-depth commercial acumen, this role resolves complex issues where analysis of situations or technical sales data requires an evaluation of variable factors.

The Senior Specialist acts as a key contributor to multi-dimensional technical go-to-market projects, developing new outreach concepts, methods, and strategic positioning for AI-driven products that yield sizeable business impact.

Responsibilities:

• Enterprise AI & Tech Target Acquisition: Lead business development execution for major prospective enterprise accounts, crafting tailored engagement strategies for AI and complex technology solutions that span multiple functional stakeholders (e.g., Sales/Commercial, Finance, HR, IT, Engineering, Product, Legal).
• Methodology & Playbook Innovation: Develop and implement new commercial outreach concepts, AI-focused qualification frameworks, and technical market entry techniques that elevate overall commercial performance.
• Cross-Functional Initiative Leadership: Partner with Product, Marketing, and Customer Success leadership to align top-of-funnel technical sales strategies with broader go-to-market objectives, AI capabilities, and product roadmaps.
• Market & Tech Opportunity Analysis: Perform evaluation of market dynamics, competitive technology threats, and emerging AI trends to identify non-obvious expansion opportunities within key verticals.
• Mentorship & Technical Guidance: Help other employees improve their skills and advance their career through guidance, coaching and mentorship, both in your direct team and across the firm. Regularly provide specialized technical guidance and persuasively gain cooperation across functions.

Required Qualifications:

Education:

Bachelor's degree in Business Administration, Finance, Marketing, or a related field.

Domain Expertise:

In-depth professional expertise in B2B enterprise SaaS and AI solution go-to-market strategies, complex technical pipeline modeling, and financial technology ecosystems. Mastery of CRM systems, sales intelligence tools, and data-driven prospecting techniques for complex technology architectures.

Leadership & Resource Management:

Proven ability to manage complex project deliverables independently, exercise judgment in selecting evaluation criteria, and drive cross-functional alignment.

Communication & Stakeholder Management:

Persuasive communication skills with a demonstrated ability to influence functional leaders, negotiate complex technical terms, and gain cross-departmental cooperation.

This is a general job description and is not intended to be all-inclusive of the experience, responsibilities, or duties that may be required in the role. Goals, deliverables, and responsibilities are at the discretion of management.