Technical Delivery Lead EES

Job Summary:

The Technical Delivery Lead, EES is responsible for owning technical delivery and technical management for Release & Environment Management (RM/EM), is responsible for providing technical leadership, governance, and continuous improvement for enterprise release management, deployment processes, and environment management services, ensuring reliable and compliant software delivery across the organization.

Essential Functions:

• Prioritize team activities based upon IT leadership priorities and bandwidth
• Represent IT in project/business meetings and engagements
• Improve solution functionality and efficiency with added business value
• Collaborate closely with other business areas to optimize the use of systems and applications
• Collaborate with the department manager to systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanism
• Apply creative thinking in problem solving and identifying opportunities for improvement
• Provide subject matter expertise for technical guidance, training and direction
• Provide direction, lead and review of work products and daily tasks for quality
• Design, architect, and oversee the development of complex software systems, ensuring scalability, reliability, and maintainability
• Drive the full development lifecycle, from requirements gathering and design to implementation, testing, and deployment
• Establish and enforce coding standards, best practices, and development methodologies within the team
• Conduct regular code reviews to ensure code quality, performance, and adherence to architectural principles
• Identify technical risks and propose effective mitigation strategies to ensure project success
• Collaborate with product managers to prioritize and schedule project deliverables based on business objectives and resource availability
• Provide accurate and timely progress updates to project stakeholders, highlighting achievements, challenges, and proposed solutions
• Stay up to date with the latest industry trends, technologies, and frameworks, and evaluate their potential application in the organization

Drive AI adoption and business outcomes by identifying, prioritizing, and delivering AI-enabled capabilities that improve productivity, quality, customer experience, speed to market, risk management, or cost efficiency within their area of responsibility.

Build AI capability within their organization by ensuring their teams are equipped, trained, and expected to leverage AI tools and practices to improve effectiveness, accelerate delivery, and continuously evolve the way work is performed.

Lead release governance, deployment readiness, and environment management practices to ensure reliable and compliant software delivery.

Drive adoption of deployment automation, CI/CD standards, and engineering best practices to improve delivery efficiency and quality.

Identify and mitigate release, deployment, and environment risks through proactive planning, governance, and cross-functional coordination.

Define and monitor operational metrics, dashboards, and reporting to provide visibility into release performance, environment health, and service effectiveness.

Establish and enforce release, environment, and deployment standards, ensuring adherence to organizational, security, and regulatory requirements.

Perform any other job related duties as requested.

Education and Experience:

• Bachelor's degree in Business, Computer Science or related field required
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years of systems management and analysis experience required
• Three (3) years of experience within Technology/Architecture leadership preferred
• Experience with Agile methodologies required
• Project planning and project management experience preferred
• Experience with Product Management environment and Cloud technologies preferred

Competencies, Knowledge and Skills:

• Expert level skills in technical architecture, project management, and team collaboration
• Strong analytical, evaluative and problem solving abilities
• Knowledge of the healthcare and managed care philosophy is preferred
• Strong knowledge of Release Management, Environment Management, DevOps practices, deployment automation, operational governance, and continuous improvement methodologies
• Critical listening and thinking skills
• Strong learning competency and ability to teach others
• Solid project planning and management abilities
• Technical teaching, programming, analysis and specification skills
• Network protocols and security standards (may require)
• Application development tools methodologies (e.g. Agile) and Architecture skills
• Strong knowledge of best practices relative to application development or infrastructure standards
• Excellent written and oral communication skills
• Effective organization and prioritization skills

Licensure and Certification:

Cloud certification preferred

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time

Travel is not typically required