Biomedical Tech Supervisor

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

Is looked to by senior hospital leadership for expert guidance on healthcare technology. Assists department director with all aspects of program management, including work history data analysis, staffing allocation, equipment acquisition planning, installation and testing, outside vendor management, development of policies and procedures, and provision of clinical engineering services. Ensures all program components support accreditation and other state and local codes related to electrical and mechanical equipment safety.

Performs rounds on clinical units to verify proper equipment use and operation. Develops and monitor compliance with equipment preventive maintenance schedules.

The Supervisor is responsible for coordinating technical services including inspections, corrective maintenance, projects and all other support activities for the assigned team. This position is accountable to ensure that there is a formal communication process for the team so that all members understand their roles, responsibilities, and expectations.

The Supervisor liaises with customer supervisors and managers in assigned clinical and non-clinical support departments to ensure that they are kept informed of key issues associated with medical technologies in those areas. The Supervisor is accountable to meet or exceed all established department and team benchmarks through effective daily monitoring and management of team operations.

This leadership role provides guidance and oversight to all team members to ensure that team resources are utilized in the most effective and efficient way possible. The Supervisor partners with the all other Supervisors to provide cross-team support as needed for any technical support needs.

What you will do

• Plans, schedules, assigns, coordinates and monitors performance of service, preventive maintenance, and support activities by team members and vendors to ensure services are timely and effective.
• Performs annual and continuing staff performance evaluations and sets goals for all team members. When appropriate, performs disciplinary actions and recommends team members for promotion.
• Serves as an effective role model, mentor and educator to other team members. Fosters a positive team-based environment by engaging team members through daily huddles, monthly team meetings, and individual development discussions.
• Develops, documents, implements and monitors team processes that provides for effective and efficient support of customers.
• Reviews team member work order documentation for accuracy and completeness. Provides feedback when improvement is needed.
• Works with Senior Manager to determine team hours of operation and coverage. Is accountable to ensure that there is staff coverage in the event of team member vacations, illness, technical training, and meetings.
• Increases knowledge and identifies and implements process improvements both personal and team-related that add value by improving quality, safety, savings, efficiency, and add value to the work environment.
• Performs repairs and preventive maintenance as needed based on staffing needs.
• Education Qualifications
• Associate's Degree - Required
• Bachelor's Degree Engineering or related field - Preferred
• Experience Qualifications
• At least seven (7) years experience working as a Biomedical Technician in a healthcare setting - Required
• At least two (2) years in a technical leadership role - Required
• Skills and Abilities
• Excellent technical knowledge of a broad range of medical devices.
• Excellent problem-solving skills.
• Excellent understanding and experience using computers, software and the use of equipment management databases.
• Excellent communication and interpersonal skills.
• Good understanding of human physiology as it relates to the use of medical devices.
• Works well in a team-based environment.
• Licenses and Certifications
• Certified Biomedical Equipment Technician (CBET) - Association for the Advancement of Medical Instrumentation - upon hire - Preferred
• To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.
• EEO / VEVRAA Federal Contractor | Tobacco Statement